Operation Manager- Lakeland

Painters Supply & Equipment Co•Lakeland, FL

About The Position

The Operations Manager is responsible for the end-to-end flow, accuracy, and integrity of products moving into and out of the facility. This role oversees procurement coordination, receiving, inventory control, storage practices, order validation, billing accuracy, and outbound shipment for paint and specialty coating products. The position ensures operational discipline, system accuracy, and efficient product handling without direct customer-facing responsibilities. A critical component of this role is ensuring absolute alignment between physical product movement and system billing to prevent revenue loss, billing errors, and inventory discrepancies. PSE Group is a nationwide team of coatings specialists dedicated to providing exceptional products and value-added services to our customer partners. PSE Group offers a wide range of coatings solutions to enhance our customers' productivity, improve quality, and reduce material cost. Our objective is to support the entire purchasing process from coatings to associated products to complete application systems. We provide comprehensive solutions to meet our customers' needs. PSE Group includes brands from across the country including: Painters Supply & Equipment Co, Nyquist Paints, FAMIS, Aerocoat Source, ABC Autobody Color, Auto Paint Supply, Carolina Automotive Refinish Supply, Charlottesville Automotive Refinish Supply, Golden Isles Paint & Supply, Interbay Coatings, ProWood Finishes, RMS Pro Finishes, Specialty Coatings Inc., Strand’s Industrial Coatings, United Sales Company, and Wyrick Company.

Requirements

3+ years of operations, inventory, supply chain, or distribution experience
Direct experience with inventory systems, scanning, purchase orders, and billing/order systems
Strong understanding of how inventory accuracy and billing accuracy are interconnected
Ability to lead process execution and enforce operational standards
Working knowledge of safety practices related to material handling
Strong organizational, problem-solving, and communication skills
Ability to lift and move products as needed, up to 75lbs.
Ability to read, write and speak English

Nice To Haves

Experience in paint, coatings, chemicals, or specialty product environments
Experience with cycle counts, audits, inventory reconciliation, and billing verification
Supervisory or team lead experience

Responsibilities

Coordinate product purchasing and replenishment with approved vendors
Schedule and manage inbound deliveries
Oversee unloading, product check-in, and verification against purchase orders
Resolve discrepancies with vendors and internal teams before product is made available in inventory
Ensure accurate receiving, scanning, and system entry of all products
Maintain real time inventory accuracy in the operating system
Lead cycle counts, reconciliations, and inventory audits
Monitor product dating, rotation, and proper storage requirements specific to coatings and specialty materials
Establish and maintain organized, safe, and efficient storage practices
Ensure products are stored according to manufacturer and safety guidelines
Maintain clear product identification, labeling, and location accuracy
Oversee accurate pulling, staging, and verification of all orders prior to release
Validate that every item leaving the facility is correctly entered, priced, and reflected in the billing system
Confirm alignment between physical product, system order, and customer invoice before shipment
Coordinate outbound shipments and transfers
Prevent shipment and billing errors through process discipline, documentation, and verification controls
Investigate and resolve billing discrepancies, inventory variances, and shipment errors
Partner with accounting or administrative teams to correct billing issues and prevent recurrence
Develop, implement, and enforce standard operating procedures for product flow and billing verification
Monitor workflow efficiency and identify process improvement opportunities
Ensure compliance with safety procedures and material handling standards
Maintain clean, orderly, and audit ready work areas
Maintain high accuracy in inventory, purchasing, and billing systems
Track and report key operational metrics (inventory accuracy, order accuracy, billing accuracy, receiving errors)
Support internal audits and reporting requirements
Own the process that ensures product movement directly and accurately translates into company revenue
Provide daily directions to staff involved in receiving, inventory handling, order pulling, and shipping
Train team members on proper procedures, systems use, billing verification, and safety practices
Promote accountability, accuracy, and operational discipline