Operation Manager - D2C

Lineage Logistics•Stevens Point, WI

1d•Onsite

About The Position

An exciting opportunity is available for an Operation Manager at our newest Direct-to-Consumer (D2C) facility in Stevens Point. This individual will partner closely with the site’s General Manager to support the day-to-day operations of the facility, foster a safe and engaging work environment, and ensure operational excellence across the business. The ideal candidate will be a strong leader with the ability to develop teams, drive performance, and effectively manage all aspects of the operation. Manage the warehouse’s operational activities including budgeting, labor scheduling, space and equipment, safety and security, housekeeping, and sanitation. Ensure people, process and technology enable meeting all customer service standards.

Requirements

5 years warehouse operations or direct warehouse management experience
Experience with Warehouse Management System (WMS)
Demonstrated management skills with emphasis on guiding and developing a team, customer service, communications, and planning
Ability to effectively present information to customers, clients, and employees of the organization
Proficient computer skills, including Microsoft Office Suite
Ability to work in temperatures as low as -20 Fahrenheit/-25 Celsius in cold storage sites or up to 100 Fahrenheit/37 Celsius in dry storage sites while wearing company provided personal protective equipment and freezer gear
Must be able to lift a minimum of 40 lbs./18 kgs.; weight may be more dependent upon facility
Ability to work a flexible work schedule and shift, including weekends if needed
Must be comfortable with various noise levels, at times, can be loud

Responsibilities

Manage, train, provide performance feedback and assign duties of direct reports to ensure productivity, efficiency, and effectiveness
Continuously improve operational procedures such as verifying incoming and outgoing shipments, handling and dispositioning merchandise, and maintaining warehouse inventory
Partner with sales, inventory control, and operations support to ensure availability of products
Plan long-range labor needs based on sales forecasts and input from management
Facilitate the achievement of prescribed company Key Performance Indicators (KPIs) regarding cost, productivity, customer service, profits, and team members
Operate the facility in compliance with health, safety, and environment regulations to establish and practice a culture of safety among the team members at all times
Analyze operational reports to identify trends and recommend solutions to management
Build and maintain partnerships with other departments i.e. Finance, HR, Sales, Continuous Improvement, etc.
Work with machinery and material handling equipment