Operation Girls Administrator

Operation Restoration•New Orleans, LA

About The Position

Under the direction of the Senior Advisor Social Services, the Operation Girls Administration Specialist role: Provides overall leadership, administrative oversight, and program management for the Operation Girls Program. This position oversees program implementation, supervises the Operation Girls Coordinator, Operation Girls Specialist, and interns, and ensures compliance with organizational policies, grant requirements, and Standard Operating Procedures (SOPs). The Operation Girls Administration role is responsible for supporting program sustainability, quality assurance, and continuous improvement.

Requirements

Demonstrated experience providing leadership and supervision to staff or program teams
Experience in program administration, operations, or social services settings
Knowledge of grant compliance, reporting, and program deliverables
Experience developing, implementing, and maintaining policies and procedures
Strong organizational skills and attention to detail
Strong written and interpersonal communication skills
Ability to multi-task, problem solve, and manage competing priorities
Be comfortable taking appropriate initiative and exercising sound judgment
3–5 years of experience working in social services, youth programs, or nonprofit settings
Commitment to criminal justice reform and youth development
Ability to effectively coordinate multiple projects simultaneously
Ability to interact effectively with diverse populations and community stakeholders
Excellent computer skills, including regular use of Microsoft Office and Google products
Ability to manage timelines, meet deadlines, and adapt to organizational needs
Ability to work effectively both independently and as part of a team
Flexibility to meet program needs and organizational changes

Responsibilities

Provide leadership and day-to-day administrative oversight of the Operation Girls Program
Lead, supervise, and coach the Operation Girls Coordinator, Operation Girls Specialist, and interns, ensuring accountability, professional development, and effective program implementation within the Operation Girls Department. Supervise, coach, and support the Operation Girls Coordinator, Operation Girls Specialist, and interns
Develop and implement long-term goals and objectives to support program growth and impact
Ensure program activities align with approved program design, timelines, and outcomes
Provide primary leadership and full administrative responsibility for all Operation Girls grants, including grant management, compliance, writing, and reporting, while ensuring staff adherence to requirements and supervising Specialist grant-related support.
Oversees program deliverables and ensures compliance with grant requirements in collaboration with leadership and development teams.
Leads the development and implementation of the mentoring program, including identifying, recruiting, and onboarding qualified mentors, and strategically matching them with youth participants to provide consistent guidance, support, and positive role modeling.
Lead the development, implementation, and ongoing maintenance of Standard Operating Procedures (SOPs) for the Operation Girls Program
Ensure staff are trained on and adhere to all approved SOPs
Provides leadership in recruitment and enrollment, guiding strategies to engage young ladies with incarceration histories and ensuring alignment with overall program goals.
Oversee case management and program documentation to ensure accuracy, consistency, and compliance
Monitor program activities regularly and support evaluation efforts according to established frameworks
Ensure client and program information is properly maintained in electronic and paper file.
Review and approve purchase requests and administrative expenditures related to Operation Girls.
Coordinate transportation routes, scheduling, and logistics as needed for program activities
Support community development efforts, including identifying and maintaining relationships with external community partners
Collaborate with internal departments to ensure coordinated and holistic support for program participants
Represent Operation Restoration at meetings, trainings, and community events related to Operation Girls
Provide written updates, reports, and summaries to senior leadership as needed
Collaborate daily with Operation Restoration staff to ensure organizational effectiveness
Perform miscellaneous job-related duties related to Operation Social Services, as assigned