Operating Partner, MobileFirst Ventures

The Mobile-First Company•Miami, FL

3d•Hybrid

About The Position

The Mobile-First Company is building mobile-first business software that feels like a consumer app, runs on AI, and spreads like a creator brand. Their first product, Allo, provides a second number on a phone, answers missed calls with AI, transcribes calls, and syncs them to a CRM, with over 20,000 businesses using it daily. The company has raised over $15 million from notable investors and operates with a team based in Paris, Buenos Aires, and Miami. The Operating Partner role is designed to run acquired service businesses day-to-day, owning the P&L, managing frontline teams, and making critical decisions for business growth. This is a hands-on CEO-like position, accountable for revenue, margin, headcount, and customer experience from the start, reporting directly to the CEO and collaborating on new acquisitions and integrations.

Requirements

Proven experience running a real business, not just managing a team within a large organization or advising portfolio companies.
Direct ownership of a P&L and experience making payroll.
Ability to manage frontline teams, including technicians, cleaners, drivers, and baristas, requiring presence, clarity, and trust.
A desire for ownership over a title, with a drive to prove oneself.
A proactive approach to creating structure in unstructured environments.
Proficiency in using AI tools daily, such as Claude, Cursor, or equivalent.
Experience owning a P&L (not just managing it).
Experience leading frontline or mixed-skill teams (not exclusively knowledge workers).
Experience operating within a service business, rollup, or search fund portfolio company.
Daily use of AI tools in work.
Miami-based or willingness to relocate.

Nice To Haves

Spanish language proficiency is a plus.

Responsibilities

Full P&L ownership across the portfolio of acquired service businesses.
Frontline team management, including hiring, performance, culture, and retention.
Building operational playbooks for scheduling, SLAs, pricing, and unit economics.
Driving EBITDA growth through cost discipline and service quality.
Evaluating and integrating new acquisitions alongside the CEO.
Deploying technology, including Allo, to enhance operational speed and efficiency.