About The Position

The Data Center Operations Engineer is responsible for delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure (UPS, MV electrical systems, generators, cooling systems etc.). The role involves maintaining, monitoring, and performing preventive maintenance and continuous operation of all building systems to maintain 100% Up-time. This includes fire/life safety, mechanical systems (HVAC, chillers, CRAC, CRAH, plumbing, controls), electrical systems (emergency backup systems such as lighting, UPS, ATS, STS, PDU, generators, primary switchgear, power distribution, transformers), and hot water systems. The engineer will monitor operations, adjust and maintain equipment, analyze system operations, determine causes of problems, and take corrective action. They will also comply with policies for safe storage, usage, and disposal of hazardous materials, maintain a clean and safe workplace, understand the data center site to manage incidents, and handle work order management including CMMS, Vendor Management, and Customer Facing Tickets. Understanding and complying with emergency escalation procedures is also a key part of the role.

Requirements

  • High School diploma or GED equivalent
  • 2+ years related work experience.
  • Working knowledge of computer applications including Word and Excel.
  • Demonstrated verbal/written communication skills.
  • Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

  • Hands-on experience working in a data center/critical facility, including UPS Systems, emergency generators, and switchgears.
  • Corrigo Experience.
  • MCIM / Salesforce Experience.
  • Zendesk Experience.
  • Service Now Experience.
  • Received EPA 608.
  • Trained in NFPA70E.

Responsibilities

  • Maintaining, monitoring, and performing preventive maintenance and continuous operation of all building systems to maintain 100% Up-time.
  • Monitoring operation, adjusting, and maintaining refrigeration, chilled water, and air conditioning equipment; boilers, and ventilating and water heaters; pumps, valves, piping, and filters; other mechanical and electrical equipment.
  • Recording readings and making adjustments as necessary to ensure proper operation of equipment.
  • Analyzing the operation of various systems, determining the cause of any problems/malfunctions and taking corrective action as required.
  • Complying with departmental policy for the safe storage, usage, and disposal of hazardous materials.
  • Maintaining a clean and safe workplace.
  • Learning and understanding the data center site in-order to manage incidents and events that put the critical systems at risk.
  • Work order management, including CMMS, Vendor Management, and Customer Facing Tickets.
  • Understanding and complying with emergency escalation procedures.
  • Perform additional job duties as required.

Benefits

  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
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