Operating Engineer

JLL•Durham, NC

4d•Onsite

About The Position

As a Building Engineer at JLL, you'll be at the heart of keeping our clients' facilities running smoothly and efficiently. This role places you on the front lines of building operations, where you'll manage everything from responsive maintenance and preventive care to emergency situations and tenant relations. You'll work hands-on with HVAC, electrical, plumbing, and life safety systems while operating building management systems to ensure optimal performance across all critical infrastructure. Beyond the technical aspects, you'll serve as a trusted point of contact for tenants and clients, responding to service requests, supporting events, and maintaining the high standards our clients expect. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and in this role, you'll do exactly that by ensuring buildings operate safely, efficiently, and sustainably. This position requires someone who can balance technical expertise with exceptional customer service, work independently while collaborating with contractors and vendors, and respond to the dynamic needs of a commercial property environment. You'll participate in a rotating on-call schedule, champion safety initiatives, and contribute to energy management strategies that make a real difference in how buildings perform.

Requirements

High school diploma or equivalent
Minimum of 5 years of experience in building operations or facilities maintenance
Hands-on experience with electrical, mechanical, and plumbing systems in commercial building environments
Proficiency in Microsoft Office applications and computerized maintenance management systems
Strong customer service orientation with excellent verbal and written communication skills for interacting with tenants, clients, and team members
Ability to work independently without direct supervision while being proactive and self-motivated
Physical capability to lift and move heavy objects, work on lifts and ladders, and remain on your feet for extended periods
Reliable transportation and flexibility to work extended hours, weekends, and participate in rotating on-call schedule
Strong organizational skills with attention to detail and ability to manage multiple tasks effectively
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Experience operating building management systems and understanding of HVAC controls
Background working in critical environment facilities such as data centers or laboratories
Knowledge of energy management principles and experience implementing efficiency initiatives
Familiarity with safety programs including good catch/near miss reporting and safety audits
Experience supporting corporate events and providing white-glove service in Class A office environments
Track record of building positive relationships with tenants and maintaining high satisfaction scores

Responsibilities

Respond to and complete tenant service work orders through our CMMS platform, addressing HVAC, plumbing, electrical, and general maintenance needs within priority code timeframes while keeping clients informed throughout the process
Perform scheduled preventive maintenance on building equipment and systems, including filter changes, lubrication, belt inspections, and connection checks to ensure optimal performance and longevity
Operate and monitor building management systems to maintain proper functioning of all critical systems, identifying opportunities for energy savings and implementing efficiency improvements
Conduct regular inspections of building systems and safety equipment to ensure compliance with codes, regulations, and safety standards while maintaining detailed documentation of all activities
Respond to emergency situations and after-hours BMS alerts on a rotating on-call basis, handling fire alarms, power outages, and life safety issues while providing timely updates to senior management
Coordinate with external vendors and contractors to complete repairs and projects, managing relationships effectively to ensure quality work and timely completion
Support client meetings and special events, including after-hours coverage, by ensuring all building systems are prepared and functioning properly
Troubleshoot and diagnose issues across multiple building systems, determining root causes and implementing appropriate solutions independently or through vendor coordination
Maintain inventory of equipment, tools, and spare parts while coordinating procurement needs to ensure readiness for maintenance activities