OpenTelemetry Senior Platform Engineer

Sherwin-Williams•Cleveland, OH

9d•Onsite

About The Position

The Senior Platform Engineer role is responsible for designing, building, problem-solving, troubleshooting, and maintaining platforms within the current technology environment. The role involves analyzing complex technical problems, developing appropriate solutions to maintain the overall integrity of the platform, including operating systems, hardware and software infrastructure that are critical to the company's user populace and application environments. They collaborate with other IT professionals such as Application, Architect, and Database Engineers to ensure that all components of the platform are working efficiently, securely, and resiliently. The Senior Platform Engineer uses their extensive knowledge of both traditional and modern platforms to ensure high performance and reliability of the company's infrastructure, including both cloud and on-premises systems, in support of DevOps efforts and general business and IT objectives. The Senion Observability Engineer will be responsible for designing and implementing scalable observability solutions for metrics, logs, and traces using tools like OpenTelemetry, Grafana, and Prometheus; collaborate with cross-functional teams to troubleshoot performance issues, automate workflows, and drive continuous improvement in observability across on-premise and multi-cloud environments.

Requirements

Extensive knowledge of both traditional and modern platforms.
Experience with OpenTelemetry, Grafana, and Prometheus.
Ability to collaborate with cross-functional teams.
Skills in troubleshooting performance issues.
Experience with automation workflows.
Experience with observability across on-premise and multi-cloud environments.

Responsibilities

Designing, building, problem-solving, troubleshooting, and maintaining platforms within the current technology environment.
Analyzing complex technical problems and developing appropriate solutions to maintain the overall integrity of the platform, including operating systems, hardware and software infrastructure.
Collaborating with other IT professionals such as Application, Architect, and Database Engineers to ensure efficient, secure, and resilient platform components.
Using extensive knowledge of traditional and modern platforms to ensure high performance and reliability of the company's infrastructure, including both cloud and on-premises systems.
Supporting DevOps efforts and general business and IT objectives.
Designing and implementing scalable observability solutions for metrics, logs, and traces using tools like OpenTelemetry, Grafana, and Prometheus.
Collaborating with cross-functional teams to troubleshoot performance issues.
Automating workflows.
Driving continuous improvement in observability across on-premise and multi-cloud environments.