Openstack Infrastructure Engineer

xneelo•Vancouver, BC

23d•Remote

About The Position

At xneelo, we are business enablers offering a hosting service for our customers to create and transact online. We are looking for a talented Openstack Infrastructure Engineer to help us build, manage and scale our Openstack compute and storage infrastructure. Experience in building Openstack infrastructure from the ground up will be a distinct advantage. This role is for individuals who love Internet technologies, IPv4 & 6, hypervisors, scaling compute and storage, IaC and open source in general. We offer autonomy, mastery, and purpose, with a powerful sense of achievement in delivering customer value through world-class compute and storage hosting platforms. Our Openstack team works remotely with members in various timezones.

Requirements

Experience operating open-source infrastructure systems.
OpenStack implementation, operations or troubleshooting experience.
Experience with Ceph or similar distributed storage systems.
Strong Linux systems administration and troubleshooting skills.
Practical knowledge of data-centre-grade hardware, including enterprise servers, CPUs, memory, storage media, NICs, firmware and out-of-band management.
An understanding of how hardware design, power, cooling, rack layout and component failure affect platform reliability and performance.
Strong networking fundamentals.
The ability to troubleshoot across compute, storage, physical and virtual networking, databases, message queues, containers, hypervisors and guest workloads.
Experience with virtualisation and cloud infrastructure at scale.
A security-minded approach to architecture, automation, access control and operational workflows.
An SRE mindset focused on reducing failure probability, recovery time, operational risk and data-loss exposure.
Experience with Infrastructure as Code, configuration management and automation practices.
A preference for repeatable, version-controlled automation over undocumented manual work.
Discipline when planning and executing upgrades, migrations and high-impact infrastructure changes.
Strong end-to-end ownership, from physical infrastructure and network fabric through OpenStack services to customer workloads.
The ability to reason about capacity and performance across CPU, memory, storage, IOPS, latency, throughput, packet rates and control-plane scale.
The ability to use AI-assisted tools productively while understanding their limitations.
Clear technical documentation skills, including architecture decisions, runbooks, change plans, incident findings and recovery procedures.
The ability to contribute constructively to technical reviews, challenge unsafe assumptions and respond well to detailed feedback.
The ability to work effectively in a distributed, largely asynchronous team.
A willingness to participate in an on-call rotation managed through Rootly and respond to occasional out-of-hours incidents, maintenance or operational requests when required.
Gets the difference between “done” and “97% done” and the potentially significant costs of the latter.
Experience with Ubuntu Linux, Ansible, Openstack, Ceph, Terraform, Rundeck, LXC, Nspawn, OVN, OVS, BGP, JunOS, LACP, Docker, Prometheus, Grafana, Git, Jira or similar.

Nice To Haves

Experience in building Openstack infrastructure from the ground up.
Experience with OVN, OVS, BGP underlays, LACP, Juniper, IPv4, IPv6 and physical or virtual cloud networks.

Responsibilities

Build, manage and scale Openstack compute and storage infrastructure.
Operate open-source infrastructure systems.
Implement, operate, or troubleshoot OpenStack.
Manage Ceph or similar distributed storage systems, including capacity, replication, failure domains, recovery, latency and performance.
Perform Linux systems administration and troubleshooting.
Manage data-centre-grade hardware, including enterprise servers, CPUs, memory, storage media, NICs, firmware and out-of-band management.
Understand how hardware design, power, cooling, rack layout and component failure affect platform reliability and performance.
Troubleshoot across compute, storage, physical and virtual networking, databases, message queues, containers, hypervisors and guest workloads.
Manage virtualisation and cloud infrastructure at scale.
Implement a security-minded approach to architecture, automation, access control and operational workflows.
Apply an SRE mindset focused on reducing failure probability, recovery time, operational risk and data-loss exposure.
Utilize Infrastructure as Code, configuration management and automation practices.
Plan and execute upgrades, migrations and high-impact infrastructure changes with discipline.
Provide end-to-end ownership, from physical infrastructure and network fabric through OpenStack services to customer workloads.
Reason about capacity and performance across CPU, memory, storage, IOPS, latency, throughput, packet rates and control-plane scale.
Use AI-assisted tools productively while understanding their limitations.
Create clear technical documentation, including architecture decisions, runbooks, change plans, incident findings and recovery procedures.
Contribute constructively to technical reviews, challenge unsafe assumptions and respond well to detailed feedback.
Work effectively in a distributed, largely asynchronous team.
Participate in an on-call rotation and respond to occasional out-of-hours incidents, maintenance or operational requests.