Salem Opening Shift Lead
About The Position
Crumbl Cookies is seeking a confident and reliable Opening Shift Lead to take ownership of the morning shift, organize daily production, and prepare the store to deliver an exceptional guest experience from opening. This is an active, hands-on leadership role: the lead sets the pace, supports the team, and steps in wherever help is needed. Opening shifts typically begin at approximately 6:00 AM. Candidates must be available for opening shifts on both Friday and Saturday and have dependable, year-round availability. Full-time and part-time opportunities may be available. Pay is $17–$21 per hour, including tips.
Requirements
- Must be at least 18 years old.
- Must have reliable transportation for early-morning shifts.
- Must be able to work opening shifts beginning at approximately 6:00 AM, including both Fridays and Saturdays.
- Must be able to stand for extended periods and lift up to 25 pounds.
- Dependable, year-round availability is required.
- Able to communicate clearly and respectfully, make decisions, and solve problems in the moment.
- Able to stay organized while balancing production and customer service.
- Able to hold oneself and others accountable and coach team members constructively.
Nice To Haves
- Restaurant or retail leadership experience is helpful.
- Strong team members ready to take their first step into management are also encouraged to apply.
Responsibilities
- Lead and motivate the morning crew.
- Arrive on time and ensure the store is ready to begin production.
- Assign stations, delegate tasks, and keep the shift on schedule.
- Review production needs and organize the day's baking priorities.
- Maintain excellent cookie quality and presentation.
- Support dough preparation, baking, decorating, packaging, and guest service.
- Prepare the store for opening and ensure all stations are clean, stocked, and ready.
- Handle customer concerns with confidence and professionalism.
- Monitor food safety, cleanliness, and company standards.
- Complete opening checklists, cash-handling duties, and shift documentation.
- Communicate important updates to store leadership.
- Set the tone for a productive, positive, and successful day.
Benefits
- Two weeks of paid vacation for eligible full-time team members.
- Health insurance options for eligible full-time team members.
- One guaranteed weekend day off for eligible full-time team members.
- 50% off Crumbl products for eligible full-time team members.
- Employee referral bonuses of up to $1,000.
- 15% tuition discount through Southern New Hampshire University.
- Opportunities for continued leadership development and advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
