Open Order Superintendent

Otis Elevator Co. • Burnaby, BC

95d • CA$90,000 - CA$120,000 • Onsite

About The Position

Otis Elevator Company is searching for a highly motivated Open Order Superintendent to drive productivity and the performance of open order projects for the branch and customers. The Open Order Superintendent will be responsible for the open order business, including field operations, customer satisfaction and overall general business management.

Requirements

• High school diploma or equivalent required
• Ability to work in a highly team-oriented and dynamic environment
• Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
• Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
• Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
• Strong leadership skills and goal-orientated with strong time management and organizational skills

Nice To Haves

• bachelor’s degree preferred
• 5+ years of elevator industry experience or experience leading field level associates/technicians in a similar industry preferred

Responsibilities

• Lead the performance of field operations for all elevator repair and upgrades
• Lead and direct the field operations for a large volume of non-contract repair and hydraulic elevator modernization
• Manage sold open order projects and exceed open order margin objectives
• Generate field leads and assist our service sales representatives in selling open order
• Meet project deadlines and all financial performance targets including profit and working capital
• Conduct field education training ensuring that we create and maintain a safe working environment
• Perform field safety audits, jobsite inspections, and develop site safety/logistics plans
• Coordinate all material deliveries and issuing purchase orders
• Develop and maintain professional and productive relationships with co-workers, field employees, clients and others in contact with the job.
• Forecast and schedule labor resources ensuring successful project completion, maintaining customer quality assurance, and improving efficiencies.
• Accurately analyze situations and assist in developing contingencies for estimates

Benefits

• Opportunities, training, and resources that build leadership and capabilities in Sales, Field, Engineering and Major Projects
• Employee Scholar Program sponsors colleagues to pursue degrees or certification programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED