Open Access Coordinator

US Digestive Health • Marple Township, PA

14h • Onsite

About The Position

Under the direction of the Open Access Supervisor and Manager, the Open Access Coordinator will work on Open Access Referrals and Recall lists to help patients schedule through the USDH Open Access Program. This position may be located at our Contact Center in Wyomissing PA, or at the individual office location based on the needs of the practice. This is a full-time position, with an 8-hour shift Monday through Friday. No weekends are required. Some intermittent travel may be required for training. Must be authorized to work in the US for any employer.

Requirements

• High School Diploma or GED Equivalent
• MA
• Must be authorized to work in the US for any employer

Nice To Haves

• Medical office experience preferred.
• Bilingual is a plus.
• Skills in Microsoft Office (Outlook, Teams, Excel) preferred.
• Previous EPIC experience is preferred.

Responsibilities

• Receive referrals and work through a contact cadence (calls, text messages, MyLGHealth messages, letters) to help patients schedule through Open Access
• Work off Recall lists through a contact cadence (calls, text messages, MyLGHealth messages, letters) to help patients schedule through Open Access.
• Receive and distribute medical screening forms to the Open Access team.
• Monitors incoming text messages to the Open Access team and distributes or responds as appropriate.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED