About The Position

The Outpatient Nurse Coordinator is a Registered Nurse who is a member of the care delivery team. This role is responsible for the care of the patient in a global view, accountable for multiple aspects of the patient care package even when patient contact is minimized. The Outpatient Nurse Coordinator uses independent judgment and continued communication with the patient, family, physician and community resources to assist the patient in attaining a measure of outpatient health. This role requires a commitment to the community and to the nursing profession. The individual must be able to demonstrate the knowledge and skills necessary to provide care and/or interact appropriately to the ages of the patients served by his/her assigned unit. They must also demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patients status and interpret the appropriate information needed to identify each patients requirements relative to his/her age-specific needs and to provide the care needs as described in the department policy and procedures.

Requirements

  • Current licensure as a Registered Professional Nurse in practicing state.
  • CPR Certification
  • Minimum 3 years nursing experience
  • Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.
  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Registered Nurse (RN)

Nice To Haves

  • Epic experience preferred
  • Outpatient office experience preferred
  • BSN preferred
  • UPMC approved national certification preferred.
  • CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire

Responsibilities

  • Participates in work that improves patient care and the professional practice environment.
  • Provides oversight and supervision to the overall practice environment, assisting all other disciplines and directing clinical/administrative activity as need arises.
  • Demonstrates leadership capabilities with new nursing staff, patient information coordinators, medical assistants and office assistant staff in the daily management of the patient process.
  • Formulates goals and a plan of care for patients that involves the patient as partner and considers the individual needs of the patient in a holistic manner.
  • Triages patient situations and coordinates care with physician.
  • Assist physician with all aspects of patient care including assessment, evaluation and education.
  • Provides care for patients in a global, holistic method-responsibility for the patient is viewed in a continual manner, not simply at the time of office/procedural visit.
  • Accountable for outpatient treatment follow up necessary for patient to maintain health in between outpatient visits.
  • Serves as primary nursing resource to patient caseload.
  • Facilitates necessary services outside of the healthcare facility, interacts with homecare and other support services.
  • Assists the departmental manager (Practice Coordinator or Practice Manager) in patient care planning, operations and innovations.
  • Actively participates in department or practice-specific quality improvement efforts.
  • Identifies opportunity for quality improvement to colleagues and management.
  • Takes personal responsibility in improving patient satisfaction with the quality of care and service.
  • Utilizes research and evidence-based practice to support improvement in clinical care: identifies research issues or articles related to clinical specialty or areas of interest.
  • Actively assists and participates in all preparation and maintenance activities for regulatory agency reviews and quality audits.
  • Becomes the patient advocate and voice to the physicians and physician extenders within the practice.
  • Direct patient care, stocking unit, ordering supplies, registration etc.
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