Onsite Test Specialist

Bank of America•Charlotte, NC

2d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Team Overview: Enterprise Independent Testing (EIT) is a sub-line of business within Global Risk Management (GRM). EIT is responsible for developing consistent and coherent analytical tools and tests for effective risk and capital measurement, management, and reporting across Bank of America. EIT partners with the Lines of Business and Enterprise function to ensure the capabilities it builds address both internal and regulatory requirements and are responsive to the changing nature of portfolios, economic conditions, and emerging risks. In executing its activities, EIT drives innovation, process improvement, and automation. EIT is transforming the way testing is built and executed through digital transformation, automation, and cutting-edge artificial intelligence and natural language processing technologies. EIT carries a portfolio of 8,000+ tests and has a global footprint of testing professionals across the United States, Europe, Asia, and Latin America, as well as Global Business Services (GBS) associates. Job Description: Enterprise Independent Testing (EIT) for Global Wealth and Investment Management (GWIM) oversees testing for Merrill, Private Banking, and aligned Risk and Operations. EIT serves as the enterprise utility for end-to-end process testing on behalf of the Second Line of Defense, Frontline Units (FLUs), and Control Functions (CFs), driving more efficient and effective risk management. The Onsite Test Specialist plays a critical role in ensuring risks are properly addressed, implementing best practices and process improvements, and identifying, communicating, and resolving adverse trends. This position provides compliance support to business partners and the Compliance and Operational Risk team, while completing special and ad hoc reviews and projects accurately and on time. Key responsibilities include executing onsite and remote risk-based inspections of FINRA-registered and non-registered locations, ensuring quality test execution, reporting, and analysis of results. The Sr. Testing Specialist contributes to identifying themes and trends across FLUs, CFs, and enterprise levels, and may work independently or in collaboration with other testers and Testing Managers to manage the portfolio of test scripts. Additionally, this role will actively gather employee feedback on platform and technology issues, escalate critical items for remediation, and support operational and administrative activities related to the onsite testing program.

Requirements

5+ years of minimum experience in regulatory reporting, data, compliance, or risk functions
Bachelor’s Degree or equivalent experience
Valid US Driver’s License and ability to execute independent travel
Sees opportunities, risks, and connections while engaging with others across different functions and connecting the dots across the organization
Experience in Issues, Risk and Control Management
Applies critical thinking and connects the dots on how processes relate to one another.
Drives Operational Excellence
Acts with Courage and Conviction
Strong written, verbal and delivery skills.
Strong Partnership and Influencing Skills
Attention to Detail
Working knowledge or background in QA/QC function(s) to support Test Execution QA, Sample & Test Development QA, and Sample & Test Development QC
Strong critical thinking skills with creative problem-solving skills
Organized and able to multi-task in a fast-paced environment
Ability to think independently, solve complex problems, and suggest solutions.
Proficient in the Microsoft suite with an emphasis on excel

Nice To Haves

Preferred FINRA licensing: Series 7, Series 66, Series 9 & 10 or equivalent

Responsibilities

Execution of test scripts designed to identify compliance risk, supervision deficiencies, and process gaps as relates to brokerage supervision
Apply statistical sampling methodology to gather test samples
Socialize results to Senior Leaders and other key stakeholder including Compliance Executive and Second Line of Defense partners
Detecting and remediating organizational / process weaknesses and deficiencies
Interact extensively with Testing Team Managers/Executives, Chief Testing Officer, EIT Centralized QA partners to identify, research, analyze and resolve complex problems
Challenge the status quo and drive change
Improving the overall performance, productivity, process efficiencies (OpEx) of the organization
Actively gather employee feedback on platform and technology issues
Escalate critical items for remediation
Support operational and administrative activities related to the onsite testing program