Onsite Staffing Specialist
About The Position
Surge Staffing is seeking an energetic, motivated, and customer-focused Onsite Staffing Specialist to join our team. This is a full-time, permanent internal position responsible for supporting client workforce needs, recruiting top talent, and providing exceptional customer service to both clients and temporary employees. The ideal candidate is a relationship-builder with strong communication skills, recruiting experience, and a sales-minded approach to customer service. If you thrive in a fast-paced environment and enjoy helping people find meaningful employment while supporting client success, we encourage you to apply. As an Onsite Staffing Specialist, you will serve as the primary point of contact for employees and client management at an assigned customer location. You will recruit, interview, onboard, and support employees while ensuring workforce needs are met and client expectations are exceeded.
Requirements
- Minimum 1 year of sales, customer service, recruiting, or staffing experience
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong phone presence and professional demeanor
- Ability to multitask and prioritize in a fast-paced environment
- Reliable transportation and ability to travel locally as needed
- Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint
- Ability to work independently and collaboratively within a team environment
Nice To Haves
- Previous staffing, recruiting, talent acquisition, human resources, or workforce management experience
- Leadership or supervisory experience
- Experience working directly with clients in a service-driven environment
Responsibilities
- Deliver exceptional customer service to clients and temporary employees
- Recruit, interview, screen, and onboard qualified candidates
- Source talent through job boards, resume databases, referrals, and recruiting platforms
- Match candidate qualifications and skill sets to client workforce needs
- Maintain a strong onsite presence and build relationships with client leadership and employees
- Conduct new hire orientations and employee onboarding
- Monitor attendance, performance, and employee retention
- Address employee concerns, questions, and workplace issues in a timely and professional manner
- Conduct regular follow-up with employees and client contacts to ensure satisfaction
- Assist with workforce planning and staffing forecasts
- Perform administrative tasks including documentation, reporting, and employee record maintenance
- Support client retention efforts through exceptional service and communication
- Assist with business development opportunities and account growth initiatives
- Ensure compliance with company policies, procedures, and employment regulations
Benefits
- Full-time, permanent position
- Career growth and advancement opportunities
- Dynamic and team-oriented work environment
- Opportunity to make a direct impact on employees and client success
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
