Bilingual Onsite Staffing Manager - 2nd Shift (Warehouse) - Contract/Seasonal - LaVergne, TN
About The Position
We are seeking a driven Bilingual Onsite Manager to join our team for an immediate opening in LaVergne, TN. This role is responsible for the day-to-day supervision of personnel to ensure the timely, accurate, and quality delivery of customer goods and service. The Bilingual Onsite Manager manages employee relations at the client site, including coaching, performance reviews, removal from assignments, and exit interviews. This role ensures client satisfaction and engagement through superior customer service and develops relationships with supervisors and associates. The role also anticipates staffing requirements and expectations and develops value-added services to support changing client needs.
Requirements
- Must be Bilingual in English/Spanish Language
- Staffing Experience Required
- Experience in a customer service role responsible for multi-level client communication
- HR and data management experience
- Demonstrable success managing a team or process
- Familiarity with a heavy process-oriented environment
- Able to lead, organize and build effective and diverse teams
- Must have seasoned critical thinking and problem-solving skills
- Practical experience and comfort with using operational software, Microsoft Office products, and basic data management tools for analysis
- Ability to communicate professionally and effectively across all platforms
- Able to listen and respond to information effectively and influence decision makers
Responsibilities
- Anticipate staffing requirements and expectations; develops value-added services to support changing client needs
- Coordinate recruitment, screening, interviewing, and hiring of individuals for assignment
- Maintain timekeeping system and ensure payroll/invoicing is accurate
- Provide productivity, headcount, attendance, and other reports at the client’s request
- Manage employee relations at the site - including coaching, counseling, performance reviews, removal from assignments, and exit interviews
- Conduct onsite orientation, safety training
- Facilitate the initial treatment and reporting of workers’ compensation incidents
- Participate in scheduled service reviews at the client site
- Act as the liaison between the branch office and the client
- Deliver superior customer service and develop relationships with supervisors and associates
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
