OnSite Specialist (HSPA/CRCST), Houston, TX

Stryker•Houston, TX

9d•Onsite

About The Position

Facilitate the use of Stryker Endoscopy equipment in coordination with the OnSite Specialists team, surgical teams, Sterile Processing teams, and biomedical teams, while maintaining OnSite Operations standards and expectations. Ensure Stryker Endoscopy equipment is properly prepared, fully operational, and compliant with standards to enable safe and efficient surgical procedures. Proactively identify the needs of surgical teams and address equipment issues promptly and effectively. Troubleshoot and repair surgical devices to maintain peak performance. Maintain up-to-date product knowledge through Stryker training and communicate key insights to clinical teams. Document and communicate data to contribute to ongoing improvement efforts. Adhere to all safety guidelines and regulatory standards, including HIPAA and patient privacy requirements. Work rotating shifts and fulfill on-call duties to ensure continuous surgical coverage, as required by the medical facility. Clean, inspect, and assemble surgical instruments in preparation for sterilization in the Sterile Processing Department.

Requirements

High school diploma or high school equivalent degree
0+ years of experience in customer service or technical assistance roles
Ability to lift up to 50 lbs occasionally, move up to 20 lbs continuously, and perform tasks requiring standing, walking, visual acuity, color vision, and manual dexterity daily
Strong communication, time management, and critical thinking skills
Proficiency in Microsoft Office
HSPA/CRCST certification and ability to maintain annual renewals

Nice To Haves

Associate or bachelor’s degree, or relevant medical certifications
Experience in operating rooms or with surgical equipment
Experience in Sterile Processing

Responsibilities

Facilitate the use of Stryker Endoscopy equipment
Maintain OnSite Operations standards and expectations
Ensure Stryker Endoscopy equipment is properly prepared, fully operational, and compliant with standards
Proactively identify the needs of surgical teams and address equipment issues promptly and effectively
Troubleshoot and repair surgical devices
Maintain up-to-date product knowledge through Stryker training and communicate key insights to clinical teams
Document and communicate data to contribute to ongoing improvement efforts
Adhere to all safety guidelines and regulatory standards, including HIPAA and patient privacy requirements
Work rotating shifts and fulfill on-call duties to ensure continuous surgical coverage
Clean, inspect, and assemble surgical instruments in preparation for sterilization in the Sterile Processing Department