Onsite Service Technician – Lake Geneva, WI
Xerox•Lake Geneva, WI
•$32,940 - $65,880•Onsite
About The Position
Xerox is expanding its Technical Services team and is looking for a customer-focused Onsite Service Technician to support and delight its clients. In this field-based role, you will use your mechanical and electrical troubleshooting skills to maintain, repair, and support customer equipment while delivering an outstanding service experience. This is a great opportunity to build a long-term career with Xerox for individuals who are dependable, hands-on, and motivated by solving problems.
Requirements
- Experience using a multi-meter, troubleshooting electrical circuits, and reading electrical schematics
- Background in electromechanical, HVAC, cable/internet, automotive repair, military, or related technical work
- Strong customer service mindset, time management, and reliability
- Valid driver’s license and appropriate insurance coverage
- Ability to lift up to 50 pounds and perform frequent standing, walking, bending, squatting, and driving
Responsibilities
- Deliver exceptional service and resolve equipment issues in line with customer service level agreements
- Diagnose and repair devices using electromechanical knowledge, tools, and technical training
- Serve as the primary contact for assigned customers, supporting maintenance, supply inventory, and equipment performance
- Communicate clearly with customers regarding equipment status, availability, and next steps
- Provide end-user training to help customers get the most from their equipment
Benefits
- Medical, dental, vision, wellness credits, HSA contribution, and 401k matching
- Paid time off, holidays, and personal days
- Paid training from certified instructors plus online and in-house learning
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
