Onsite Service Technician - Washington, DC
About The Position
We're an industry leader that's rapidly growing our Technical Services division and have an immediate need for professional field service technicians to delight our customers. Xerox has continually redefined the workplace experience for more than 100 years. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work.
Requirements
- Electro-mechanical experience including using a multi-meter to troubleshoot electrical circuits, and the ability to read and comprehend electrical schematics to properly troubleshoot systems. This could include past roles as a Military or Veteran with electro-mechanical experience, HVAC/Cable Internet technician, Electrician, Automotive Mechanic or Repair.
- Superior time management skills and RELIABILITY. Dependable employees who are eager to meet deadlines are valued.
- Valid driver's license & appropriate insurance coverage. A Motor Vehicle Record (MVR) is included in our technician background check.
- Ability to lift 50 pounds, walking, standing, squatting, bending, and driving for over 50% of the workday.
Nice To Haves
- A good foundation of electrical and mechanical knowledge will help you learn our industry quickly.
- If you're a "10 minutes early is on time, and on time is late" person, we want to talk about your career goals!
Responsibilities
- Provide outstanding service to our clients, ensuring their devices are working correctly and they receive top-notch service at all times.
- Use electro-mechanical skills to repair devices. Xerox provides training by certified instructors, as well as online and in-house training.
- Achieve key productivity goals, including 5 gross calls per day, an efficiency rating of 50% or higher, response time commitments between 2-4 hours, and keeping parts costs to a minimum.
Benefits
- Substantial growth opportunities for future career development within a supportive and collaborative company culture.
- Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching.
- Paid time off, plus holidays and personal days.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
