Onsite Manager

Associa•Locust Grove, GA

3d•Onsite

About The Position

Homeside Properties, an Associa company is looking to add an onsite Community Manager to the family to support a large scale community in Locust Grove, GA. The Onsite Community Manager manages all administrative, maintenance, and projects to ensure the betterment of the community. The Onsite Community Manager is the liaison among the homeowners, members of the Board of Directors, Committee Members, the association management staff, and maintenance vendors and contractors.

Requirements

7+ years of community association experience.
Well-versed in large scale association management.
Georgia Community Association Manager (CAM) License or Licensed Realtor required.
Knowledge of the Association Board of Directors, community manager companies, and how those roles interface with the requests and needs of the homeowners.
Customer service driven and team oriented with a consultative approach when assisting others.
Confident in experience and collaborative spirit.
Strong financial acumen, ability to read and interpret financials, Balance Sheet, Income Statement, Operating Expenses, Reserves, Delinquency Reports, Variance Analysis.
Effective project management skills: ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved.
Excellent communication skills (written and spoken) and conflict resolution techniques.

Responsibilities

Implement Board policy and directives within the scope of the management agreement. Works with the board on strategic initiatives, policy governance and association projects.
Walk and inspect property, ensure property is well maintained and HOA Code, Compliance, Rules & Regulations are adhered.
Issues violation letters to homeowners and follow-up to ensure remedied.
Meet and greet homeowners, residents, members of the Board of Directors, maintenance vendors and contractors.
Research and respond to inquiries in-person, by phone, and email.
Enters data and updates information in the database; record and track documents and information.
Create and manage budgets; review financial reports, interpret Balance Sheet, Income Statement, Operating Expenses, and reserves.
Submit RFPs, manage the bidding and vendor selection process, develop vendor relationships, and manage capital projects.
Prioritize maintenance requests and work orders; schedule and coordinate maintenance vendors and contractors for work to be done onsite.
Prepare board packages. Coordinate and schedule monthly and annual board meetings.
Create and send out weekly mass communications by mail and email to homeowners notifying them of maintenance onsite, HOA guidelines, and community events.
Assist homeowners in completing architectural review forms and follow-up with homeowners on the Board’s decision.
Other projects assigned.