Onsite Event Technician (Freelance role)

Bizzabo • Montreal, QC

45d • Onsite

About The Position

As an Onsite Event Technician, you are the cornerstone of technology deployment at Bizzabo events. Your mission is to install the onsite check-in equipment (printers, iPads, routers) and the Klik infrastructure. As a subject matter expert, you advise our clients on Bizzabo platform and mobile app configurations while ensuring a seamless check-in experience for all attendees. An ambassador for Bizzabo excellence, you play an important role in onsite client relations with a clear objective: to transform every onsite deployment into a success that exceeds expectations.
This is a freelance, on-demand contract position, and the term is tied to the duration and completion of the event.

ABOUT US
Bizzabo’s Event Experience Operating System is a modern, intuitive platform used by the world’s leading organizations to deliver immersive experiences and events at scale. Named a Leader in the Gartner® Magic Quadrant™ and Forrester Wave™ for event technology, enterprises rely on Bizzabo to manage their entire event portfolio, regardless of format or size. Bizzabo is recognized by Newsweek as a 2024 Global Most Loved Workplace and as a 2024 Top Most Loved Workplaces® for LGBTQ+ employees. Bizzabo was founded in 2011 by Boaz Katz, Alon Alroy, and Eran Ben-Shushan and is headquartered in New York and Tel Aviv.

Requirements

• Minimum of 3 years of experience in in-person events, ideally within an agency or event production company.
• Deep understanding of operational event challenges and the requirements for executing flawless on-site operations.
• Strong written and verbal communication skills in English.
• Ability to build strong relationships with internal business teams and external clients.
• Proactive mindset with the initiative to remove obstacles and drive projects forward.
• Sharp attention to detail and excellent problem-solving skills.
• Physical capability to regularly lift and carry boxes and equipment (e.g., up to 50 lbs / 23 kg) across various event sites for setup and teardown.
• Adaptability: You thrive in a fast-paced, real-time, and occasionally high-pressure environment.
• Positive, collaborative attitude: You stay calm under stress and remain solution-oriented.
• Ability to travel internationally (primarily to the United States).

Nice To Haves

• Experience in corporate events.
• Professional experience as an IT technician, AV technician, or in a similar role.
• Experience managing software solutions with a hardware component (IoT / connected objects).
• A strong affinity for technology.
• Proficiency with Google Workspace and Slack.

Responsibilities

• Execute deployment using Bizzabo and Klik technologies, ensuring successful delivery and high client satisfaction.
• Act as the subject matter expert for on-site production services and operational best practices.
• Set up, configure, deploy, and test Klik wearables, tracking technology, badge printers, and Bizzabo dashboards both before and during events.
• Provide real-time hardware and software support to clients to resolve any technical issues.
• Maintain high service standards through responsive and reliable event delivery.
• Travel: Primarily within North America with occasional international travel.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees