Onsite Care Coordinator (Specialty Pharmacy) - Lakewood Ranch, FL
About The Position
House Rx is seeking an On-Site Specialty Pharmacy Care Coordinator in Lakewood Ranch, FL, to enhance patient access to specialty medications and improve affordability. This pivotal role involves working closely with specialty care clinics and the House Rx team to optimize the specialty pharmacy experience for oncology patients and their caregivers. House Rx is a remote-first company, but this specific pharmacy operations role requires an onsite clinic presence. The company is dedicated to improving specialty care, making medication access easier for patients, and fostering an inclusive culture that values open communication, learning from failures, and embracing new ideas. They are committed to supporting team members in all aspects of their lives.
Requirements
- Mastered all the core pharmacy technician skills, such as processing claims and dispensing medications
- Comfortable engaging with patients, providers, and all members of the care team both in-person and over the phone
- Experience navigating specialty medication benefits investigation, prior authorization, and financial assistance
- Excited about working in a start-up environment and helping to build workflows and processes from the ground up
- Enjoy learning new technologies and are proficient in some common pharmacy software systems (QS1, ComputerRx, PioneerRx, WAM, etc)
- Familiar with specialty medications, including medications used in autoimmune, endocrinology, and oncology. Willingness to learn therapeutic areas you are not familiar with is great
- A creative problem solver interested in positively impacting each patient’s pharmacy experience
- An initiative taking individual contributor who can also promote teamwork and collaboration amongst colleagues
- Pharmacy technician, licensed practical nurse or similar licensure as may be required in the applicable state
- Technician registration or licensure in State of employment
Nice To Haves
- Worked in EMR systems (EPIC, Cerner, NextGen, etc) or specialty pharmacy systems (Therigy, Asembia1, ScriptMed, etc)
- National certification as CPhT is preferred
Responsibilities
- Complete end to end prior authorizations for specialty medications
- Source financial assistance on behalf of patients
- Process pharmacy claims
- Coordinate medication dispensing and shipping
- Dispensing functions including medication ordering, labeling and ensuring proper verification is complete
- Improve the patient experience by answering questions and requests
- Act as a liaison between the patient, their provider and the pharmacist
Benefits
- Paid time off
- Generous parental leave
- Comprehensive healthcare, vision and dental benefits
- Competitive salary and equity stake
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1-10 employees
