Onsite Assistant Community Manager (SDCA42126)

RealManage•San Diego, CA

1d•Onsite

About The Position

RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients. Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce. Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements. Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management.

Requirements

Minimum 2-3 years in property management /community management experience in addition to other professional work experiences that demonstrate leadership capabilities.
Proven ability to effectively manage and lead a team.
Experienced in managing complex developer portfolios and relationships.
Strong understanding of community association business and financial statements.
Excellent organizational, time management, and communication skills.
High integrity, honesty, professionalism, and customer service orientation
Excellent verbal and written communication skills, with the ability to effectively engage with both internal and external customers.
Proficiency in MS Office applications (Word, Excel, and Outlook).

Nice To Haves

CMCA or state-equivalent certifications desired.

Responsibilities

Supervision of team members
Receives & responds to incoming calls from homeowners, Board members & vendors.
Follow through on various requests & maintaining records
Processes and distributes incoming and outgoing mail for the office and Association.
Prepares and assists General Manager with monthly board packages and in-house mailings
Deed Restriction Letters: Produce and track letters based on the site inspections.
Maintain violation log, both active and resolved
Renewals: Track expiration dates on all agreements for assigned associations (landscape maintenance, pool maintenance, janitorial, etc.), solicit bids for renewal, renew the agreements with current vendor if requested and/or assist the bid packet preparation.
Ensure that all agreements are fully executed and are appropriately filed
Meeting Notice Preparation: Assist with the preparation of the Board Meeting Packets and Annual Members Meeting Packets in accordance with the association’s bylaw notice requirements
Attendance at Meetings: Attend Board Meetings and Annual Members Meetings as needed to assist the Association Manager and to record minutes
Prepare Minutes: Draft meeting minutes and make additions/changes as directed by the Association Manager and Board Members for assigned associations.
Manage the approval process of the minutes by the Association Manager and circulate to the Board of Directors within thirty days of the meeting
New Board Member Packets: Prepare and fulfill the New Board Member Packet(s) within two (2) working days of the Annual Members Meeting
Maintenance of Corporate Records: Maintain and update the corporate records and minutes books for assigned associations
Committee Coordination: Manage the volunteer process for assigned associations and maintain a data file of volunteers for each committee and manage committee requests
Filing: Set up files for new associations as assigned and maintain association files per standard office procedures
Research and Coordination: Assist the Association Manager with researching resident requests, securing locations and dates for meetings
Proofread all community correspondence
Plus other work-related tasks as needed