Online Sales Associate

Highland Homes • Plano, TX

1d

About The Position

Highland Homes is currently accepting resumes for an Online Sales Associate. The Online Sales Associate works in conjunction with other members of the online sales team as front-line customer assistants, responsible for daily interactions with dozens of potential Highland homebuyers. The Online Sales Associate will work to assess buyer preferences, identify matching opportunities and ultimately convert inquiries to qualified sales leads by connecting with a sales counselor or scheduling an appointment.

Requirements

• High School diploma.
• Professional communication and customer service skills both written and oral.
• Proficient with writing skills to craft professional written correspondence.
• Proficient typing skills with an emphasis on speed and accuracy.
• Detail oriented and possess excellent organizational and time management skills.
• Ability to work effectively with little or no supervision.
• Takes personal responsibility to stay abreast of current Sales lead generation trends.

Nice To Haves

• College Degree preferred.
• 1 year of sales experience or similar role in a professional environment preferred.
• Minimum 45 WPM typing speed preferred.
• Experience in homebuilding industry or a sales environment is preferred.
• Experience working with Salesforce or similar CRM system preferred.

Responsibilities

• Respond to all assigned leads quickly and effectively.
• Log customer interactions and updates to CRM in a timely and reliable manner.
• Set and confirm appointments with field sales, rescheduling missed appointments as necessary.
• Prospect previous customers by offering current programs.
• Manage internal computer systems to follow up, track, and qualify leads.
• Develop and maintain a positive working relationship with all Sales Counselors (all markets).
• Develop and maintain a positive working relationship with all Sales Managers (all markets).
• Develop and maintain a positive working relationship with Realtors (all markets).
• Provide weekly updates on appointments set and kept.
• Perform a variety of other duties and services as needed.

Benefits

• excellent medical / dental / prescription benefits
• Employee Stock Ownership Plan
• 401(k)
• new home purchase discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED