Online Programs, College Curricular Initiatives and Funded Projects Coordinator (Administrative Support Coordinator I)

CSU Careers•Fullerton, CA

15h

About The Position

The College of Engineering and Computer Science (ECS) is committed to educating engineers and computer scientists who will graduate with state-of-the art knowledge in their chosen field and are ready to embark on careers in industry and government or proceed to acquire advanced degrees in their own or related fields. We seek an exceptional individual to join our team as the Online Programs, College Curricular Initiatives and Funded Projects Coordinator (Administrative Support Coordinator I). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness. The Administrative Support Coordinator will provide administrative and professional support for the College of Engineering and Computer Science (ECS) online degree programs and related curricular activities, degree programs and curricular initiatives administered by the ECS Dean’s office, and post-award support for all funded grants and projects. Work will include assisting the Program Coordinators with semester course schedule building, compilation of student recruitment plan, email communications to cohorts to assist with registration and course options, preparation of study plans and graduate checks, and other student interactions, by phone, email, and in person. Will assist with travel and purchasing as needed. These programs are a part of larger departments, and coordination with department personnel will be ongoing. The Administrative Support Coordinator will also provide post-award support for all funded grants and projects which will include all external grants, intramural grants, and projects sponsored by industry, foundation, or individuals. Work will include assisting faculty with budget management, purchasing, and student worker hiring and timekeeping, and grant reporting requirements. Serves as liaison between the ECS Dean's office and the University campus at large (e.g., Academic Programs, Scheduling, Finance, Human Resources and Inclusive Excellence (HRIE), University Extension, Philanthropic Foundation, Auxiliary Services Corporation, etc.). Works independently on majority of assigned tasks to resolve daily problems using judgment and sound solutions while being mindful of campus and ECS policies and procedures. Performs work on projects with varied complexity. Engages in a broad range of interpersonal contacts. Performs other duties as assigned.

Requirements

High School diploma or the equivalent and four years of progressively responsible experience in general office, clerical or secretarial work or the equivalent.
Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures.
Thorough knowledge of English grammar, punctuation, and spelling.
Thorough knowledge of office systems with the ability to use a range of technology, systems, and software packages.
Ability to independently handle multiple work unit priorities and projects.
Ability to apply a variety of policies and procedures where specific guidelines may not exist.
Working knowledge of budget policies and procedures.
Ability to perform standard business math including calculating ratios and percentages, tracking financial data, and making simple projections.
Ability to draft and compose correspondence and standard reports.
Ability to handle effectively a broad range of interpersonal contacts including those at a higher level and those sensitive in nature.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment.
CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.
Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.

Nice To Haves

Self-starter with front-line customer service experience and a strong customer service orientation.
Clerical and administrative support experience in an academic environment at a university level.
Demonstrated excellent written and oral communications skills to ensure effective communication with a wide audience (e.g., students, academic administrators, faculty, sponsoring agency representatives, and the general public).
Knowledge and experience using CMS/PeopleSoft or databases.
Knowledgeable about grant management (federal, state, and private foundation).
Detail oriented and ability to be proactive about deadlines.

Responsibilities

Assisting the Program Coordinators with semester course schedule building
Compilation of student recruitment plan
Email communications to cohorts to assist with registration and course options
Preparation of study plans and graduate checks
Other student interactions, by phone, email, and in person
Assist with travel and purchasing as needed
Provide post-award support for all funded grants and projects which will include all external grants, intramural grants, and projects sponsored by industry, foundation, or individuals
Assist faculty with budget management, purchasing, and student worker hiring and timekeeping, and grant reporting requirements
Serves as liaison between the ECS Dean's office and the University campus at large (e.g., Academic Programs, Scheduling, Finance, Human Resources and Inclusive Excellence (HRIE), University Extension, Philanthropic Foundation, Auxiliary Services Corporation, etc.)
Works independently on majority of assigned tasks to resolve daily problems using judgment and sound solutions while being mindful of campus and ECS policies and procedures
Performs work on projects with varied complexity
Engages in a broad range of interpersonal contacts
Performs other duties as assigned