Online order picker-seasonal part time
About The Position
The Online Order Picker works in a public retail store setting, providing friendly customer service and helping customers locate products and solutions. The role supports fast, friendly checkout, cash handling, rewards and credit card enrollments, and customer survey education. It also assists with omnichannel fulfillment, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS), as well as truck unloading, stocking, planograms, merchandise recovery, store maintenance, and in-stock optimization. Team members are cross-trained in custom framing sales and production and may perform other duties as assigned. The position involves standing for extended periods and moving throughout the store, with regular bending, lifting, carrying, reaching, and stretching. Duties may include lifting heavy boxes and accessing high shelves using a ladder or similar equipment. The store’s public areas are climate controlled, while some stock rooms may not be; some outdoor work may be required when retrieving carts or unloading trucks. The frame shop includes a glass cutter and heat press. Work hours include nights, weekends, and early mornings. Michaels requires team members in this role to be at least 16 years old.
Requirements
- Must be at least 16 years old.
- Ability to remain standing for long periods and move throughout the store.
- Ability to bend, lift, carry, reach, and stretch regularly.
- Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.
Nice To Haves
- Retail and/or customer service experience preferred.
Responsibilities
- Help customers shop, locate products, and find solutions.
- Provide a fast and friendly checkout experience and handle cash according to standards.
- Explain the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
- Educate customers about the Voice of Customer (VOC) survey.
- Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
- Participate in truck unloading, stocking, and planogram (POG) processes.
- Complete merchandise recovery and maintenance, including returns/go-backs and general store recovery.
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
- Support shrink and safety programs.
- Follow Standard Operating Procedures (SOPs), company programs, policies, and standards to comply with applicable laws and requirements.
- Interact with others in an accepting and respectful manner, maintain a positive attitude in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
- Cross-train in custom framing sales and production.
- Perform other duties as assigned.
Benefits
- 401(k) with employer match, depending on position and eligibility.
- Employee Assistance Program, depending on position and eligibility.
- Medical coverage, depending on position and eligibility.
- Dental coverage, depending on position and eligibility.
- Vision coverage, depending on position and eligibility.
- Telemedicine services, depending on position and eligibility.
- Flexible spending accounts, depending on position and eligibility.
- Commuter benefits, depending on position and eligibility.
- Tuition assistance, depending on position and eligibility.
- Adoption assistance, depending on position and eligibility.
- Voluntary insurance options, depending on position and eligibility.
- Employee discounts.
- Access to partner discount programs.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
