Online Grocery Pick-Up Clerk

The Kroger Co.Thousand Oaks, CA
Onsite

About The Position

The Online Grocery Pick-Up Clerk is responsible for efficiently selecting and gathering products for customers' online orders, ensuring freshness and quality. This role also involves assembling orders, processing coupons and payments, and delivering and loading orders to customers' cars upon arrival. A key aspect of the position is providing a positive customer service experience to encourage repeat online shopping. The clerk is expected to uphold the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Ralphs, a company based in California, merged with The Kroger Company in 1998 and operates over 180 stores. As part of the Kroger family, the company is committed to 'Feed the Human Spirit' by fostering diverse teams and creating positive experiences for customers, communities, and employees. They prioritize employee well-being and growth, offering opportunities for both part-time and career-path positions.

Responsibilities

  • Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality
  • Assemble customers' on-line orders, process coupons and payment
  • Deliver and load orders to cars when customers arrive at store for pick up
  • Provide a positive customer service experience that makes customers want to return to on-line shopping
  • Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety

Benefits

  • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans
  • Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service
  • Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco
  • Valuable associate discounts on purchases, including food, travel, technology and so much more
  • Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program
  • Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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