Weekend Online Club Fitter

2nd Swing•Minneapolis, MN

1d•Onsite

About The Position

Come work with us, not for us! 2nd Swing is a one-of-a-kind, forward-thinking, customer-centric golf retail company. Our employees are highly valued and are encouraged to work hard in a positive and supportive culture. At 2nd Swing you will find: Vast Exposure to the Golf Industry A Commitment to Total Well-Being Opportunities to Discover Your Fit and Make an Impact A Collaborative and Flexible Environment. The Online Fitting & Support team plays an important role in delivering a best-in-class fitting experience to 2nd Swing golfers. The Online Golf Club Fitter works directly with golfers through phone, email, and chat to understand their game, goals, and equipment needs and provide personalized club recommendations. This is an in-office role in Bloomington, MN with weekend shift requirements. The ideal candidate will have strong knowledge of golf equipment and fitting principles, excellent communication skills, and a passion for helping golfers find equipment that fits their game. Previous club fitting experience is preferred. The ability to build relationships, ask effective questions, make confident recommendations, and provide an exceptional customer experience is essential.

Requirements

3+ years of golf club fitting experience
500+ completed golf club fittings
OEM fitting certifications from major golf club manufacturers
Strong working knowledge of golf equipment, club specifications, shafts, and fitting principles
Excellent communication, listening, and problem-solving skills
Ability to confidently analyze golfer needs and make personalized equipment recommendations
Flexible schedule with evening and weekend availability

Nice To Haves

Previous club fitting experience is preferred.

Responsibilities

Conduct personalized online golf club fittings through phone, email, and chat
Assess golfers' needs, goals, swing characteristics, and equipment preferences
Recommend golf clubs and equipment based on each golfer's individual needs
Provide knowledgeable guidance on club specifications, shafts, grips, and equipment technology
Educate golfers on equipment options and help them make confident purchasing decisions
Maintain a high level of golfer engagement and satisfaction throughout the fitting process
Stay current on golf equipment, manufacturers, product launches, and fitting technology
Participate in ongoing training to develop product and fitting expertise