Online Chat Support

Jobs for Humanity
•Remote

About The Position

INSPYR Solutions is a technology and staffing solutions company that connects skilled professionals with career opportunities across a range of industries. The company supports organizations with talent acquisition, workforce solutions, and specialized staffing services while helping professionals find flexible career opportunities. We are seeking a friendly and reliable Online Chat Representative to provide customer support through online chat. The ideal candidate will respond to customer inquiries, provide accurate information, resolve basic concerns, and ensure a positive customer experience.

Requirements

  • Strong written communication skills.
  • Basic computer and typing skills.
  • Ability to multitask and stay organized.
  • Reliable internet connection and a quiet workspace.

Nice To Haves

  • Previous customer service experience is helpful but not required.

Responsibilities

  • Respond to customer questions through online chat.
  • Provide clear and helpful information.
  • Assist with basic account and service inquiries.
  • Document customer interactions accurately.
  • Escalate complex issues when necessary.
  • Maintain a professional and friendly tone.
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