Online Service & Booking Coordinator | Remote

Careers In Travel | Destination PlannersMaryland, MD
Remote

About The Position

We are a travel planning company that specializes in designing unforgettable, customized experiences for individuals, couples, families, and groups. Whether it’s a luxury cruise, an all-inclusive resort, or a tailored multi-destination itinerary, our team delivers expert service, personalized attention, and seamless booking support to make every journey stress-free.

Requirements

  • Excellent communication and interpersonal skills
  • Strong attention to detail and time management abilities
  • Tech-savvy and comfortable using online platforms and digital tools
  • Self-motivated, dependable, and capable of working independently
  • Must be 18 years or older with a computer and reliable internet connection
  • A passion for travel and a commitment to great customer experiences

Nice To Haves

  • Experience in travel, hospitality, or customer service is a plus, but not required

Responsibilities

  • Assist clients with booking travel services such as hotels, resorts, flights, cruises, and packages
  • Manage booking logistics through various online supplier platforms
  • Communicate with clients via phone, email, or chat to understand their needs and provide tailored options
  • Respond to booking inquiries, changes, and support requests in a timely, professional manner
  • Maintain accurate records of client information, preferences, and reservations
  • Stay up to date with travel promotions, supplier offerings, and destination trends
  • Deliver a smooth and supportive booking experience from start to finish

Benefits

  • 100% remote work environment
  • Flexible scheduling
  • Travel industry training and development resources
  • Access to exclusive booking tools and travel perks
  • Incentive-based earning opportunities
  • A supportive and growth-oriented team culture
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