One Stop Center Manager I

Commerce • Caldwell County, NC

10h • Onsite

About The Position

The North Carolina Department of Commerce is the state's lead agency for economic, community and workforce development. The department works with local, regional, national and international organizations to fulfill its mission to improve the economic well-being and quality of life for all North Carolinians. The Department connects businesses with the site locations, workforce and infrastructure they need to succeed in one of the nation's top states for business. We also connect local communities with the grants and funding they need to attract new business and ensure future prosperity.

The mission of the North Carolina Division of Workforce Solutions (DWS) is to develop North Carolina's workforce talent, help individuals advance their career opportunities, and meet business workforce needs by connecting talent to jobs.

NCWorks Career Centers provide a full range of services to diverse categories of job seekers and employers to meet their employment and placement needs through assessment and development of job requirements; evaluation of experiences, skills and abilities; referral to jobs, job training programs, and other placement services.

This position will serve as the Career Center Manager. It will manage Center operations and execute day-to-day responsibilities of the Center to meet or exceed all identified goals and objectives. It will supervise a diverse team of workforce professionals, including a staff of 2-4 DWS employees, located in Lenoir , NC. Will utilize Integrated Services Delivery (ISD) model to plan and direct staff in providing employment services, job training, limited unemployment insurance services, and labor market information services to customers seeking work and employers seeking workers in Caldwell County . The position interacts closely with workforce partners, the Workforce Development Board, economic development entities, public officials, and employers, to ensure the appropriate delivery of services to all clients. It may be asked to travel as requested based upon business need. The work is performed independently under the administrative supervision of the DWS Regional Operations Director for the Northwest Prosperity Zone. NOTE: Special circumstances may require additional duties on a Center-by-Center basis and are at management's discretion.

Requirements

• Bachelor’s degree from an appropriately accredited institution and four years of experience in public or private employment service-related work including two years in a supervisory capacity; or Associate degree from an appropriately accredited institution and six years of experience in public or private employment service-related work including two years in a supervisory capacity; or an equivalent combination of education and experience.

Nice To Haves

• Demonstrated considerable knowledge of industrial, employment conditions and human service programs offered within the assigned work area.
• Demonstrated ability to plan, assign, direct, and review the work of subordinate staff in varied areas of technical and administrative responsibility.
• Demonstrated ability to develop the skills of staff and direct training in the use of standard career and employment services techniques and procedures.
• Demonstrated ability to analyze and interpret data related to local employment economic conditions.
• Demonstrated ability to manager and lead change, as well as establish and maintain working relationships with applicants, employers, community organizations, and the public.

Responsibilities

• Manage Center operations and execute day-to-day responsibilities of the Center to meet or exceed all identified goals and objectives.
• Supervise a diverse team of workforce professionals, including a staff of 2-4 DWS employees.
• Utilize Integrated Services Delivery (ISD) model to plan and direct staff in providing employment services, job training, limited unemployment insurance services, and labor market information services to customers seeking work and employers seeking workers.
• Interact closely with workforce partners, the Workforce Development Board, economic development entities, public officials, and employers, to ensure the appropriate delivery of services to all clients.
• May be asked to travel as requested based upon business need.
• Special circumstances may require additional duties on a Center-by-Center basis and are at management's discretion.

Benefits

• State Benefits
• health insurance
• 12 Annual Paid Holidays
• monthly accrual of vacation and sick leave
• Supplemental Benefits including Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental, and Vision
• NC State Retirement (TSERS), 401(k), and 457 savings plans
• WeSave Employee Discounts
• Eligibility for the Public Service Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree