Oncology Unit Coordinating Clerk- Outpatient Infusion

Garnet Health•Mechanicstown, NY

27d•Onsite

About The Position

At Garnet Health, the Hudson Valley’s leading integrated health system, you’ll find the perfect balance of a satisfying career and a rewarding lifestyle. Our focus is on patient-centric care with a collective of visionary leaders and dedicated and caring professionals working as a team to deliver the best for the people we serve. If you’re interested in a health system that’s both growing and award-winning, serving a diverse community that provides the best of both city and rural life, we invite to make your career home with us as a Unit Coordinating Clerk on our Outpatient Infusion Team at/in Garnet Health Medical Center Middletown.

Requirements

High school graduates with one year of advanced training in medical terminology or its equivalent.
Prior administrative/clerical experience in an outpatient oncology or Infusion setting required.
Minimum One year of clerical and/or patient registration experience required.
Must be proficient in MS Word, Excel, and Outlook (Microsoft Office).
Must have exceptional customer service and ability to multi-task.
Candidates must enjoy working in a very busy environment.
Stands, walks, and sits intermittently.
Considerable mental and visual demands.
Considerable mental strength is required to work daily with cancer patients.
Physical movement such as reaching and bending is also required.
Works in a clean, well-lit, heated or ventilated facility.
No routine exposure to hazards.
Demonstrates physical and functional ability to perform full anatomical range of motion to accomplish tasks.
Evidence of visual and aural acuity and finger and hand dexterity to operate computer and office equipment.
Can withstand long periods of sitting, standing and/or constant walking.
Ability to lift 10 lbs.
Ability to foster collaborative relationships, to work well under pressure, to organize and synthesize new information, and prioritize tasks.
Possesses critical thinking, analytical skills and flexibility.
Ability to multi-task.
Required detailed attention to work in an environment where interruptions cannot be controlled.
Demonstrates sensitivity to customer needs and expectations.

Nice To Haves

Cadence scheduling experience preferred.
Experience with an electronic medical record preferred.

Responsibilities

Performs various clerical tasks providing customer service in a polite and courteous manner.
Acts as a clerk to the Department of Oncology managing patient check in to include insurance verification, initial set-up of triple identification system, setting up future appointments; triaging calls from referring offices, patients, & families; inputting proper documentation into patient’s electronic medical record in the appropriate sections.
Providing high levels of customer service to our patients, families, referring offices, and within the department.