Oncology Scheduler - Full Time with Benefits

Frederick Health•Frederick, MD

13h•Onsite

About The Position

The Oncology Scheduler is responsible for answering scheduling related calls for Medical Oncology, Radiation Oncology, Breast Surgery, Chest Surgery, and IVOP. The Oncology Scheduler will answer multiple line telephones in a timely, professional manner, and schedule physician consult and follow-up appointments according to the practice template within Meditech Expanse and/or Aria EMR. The Oncology Scheduler gathers appropriate patient information to pre-register the patient within these EMRs, gathers all pertinent medical records for new and follow up visits, and ensures pre-visit paperwork is sent to the patient for completion. The Oncology Scheduler directs other calls to appropriate staff as needed. Performs other administrative duties as assigned.

Requirements

High School Diploma or GED required.
At least two years prior experience in a healthcare office setting.
Intermediate proficiency and accuracy in the use of software programs such as MS Word, and Outlook.
Ability to manage multiple phone lines.
Ability to communicate information and ideas in speaking so others will understand.
Ability to understand written sentences and paragraphs in work related documents.
Ability to work professionally with a diverse population base.
Ability to maintain a high level of confidentiality.
Ability to create, compose and edit written materials.
Ability to analyze and solve problems.

Nice To Haves

Vocational training preferred.
Oncology office experience preferred.
Experience with electronic heath records, such as NextGen and Aria, preferred.
Excellent communication skills, both verbal and written; professional telephone communication.
Strong organizational skills and ability to prioritize and manage multiple tasks.

Responsibilities

Answer scheduling related calls for Medical Oncology, Radiation Oncology, Breast Surgery, Chest Surgery, and IVOP.
Answer multiple line telephones in a timely, professional manner.
Schedule physician consult and follow-up appointments according to the practice template within Meditech Expanse and/or Aria EMR.
Gather appropriate patient information to pre-register the patient within these EMRs.
Gather all pertinent medical records for new and follow up visits.
Ensure pre-visit paperwork is sent to the patient for completion.
Direct other calls to appropriate staff as needed.
Perform other administrative duties as assigned.