Oncology Pharmacy Technician I

Yale New Haven Health•New Haven, CT

About The Position

Perform technical duties associated with delivering pharmaceutical services, including medication distribution, inventory management, cross-functional pharmacy work, and technology-related tasks within the technician’s scope of practice and as dictated by departmental needs. Employees are expected to support YNHHS’s Vision and Mission, uphold its Values and Standards of Professional Behavior, and prioritize patient safety, patient-centered care, and fiscal responsibility. The role includes responding to staff inquiries, maintaining accurate records, and following applicable safety, privacy, departmental, and regulatory standards. The employee may work on-call shifts and may be scheduled for day, evening, or overnight coverage. This is an essential-personnel role, with an expectation to work when scheduled during inclement weather.

Requirements

  • High school diploma or equivalent.
  • At least 6 months of pharmacy technician or healthcare experience; successful completion of an academic or military pharmacy technician training program is considered equivalent to one year of pharmacy technician experience.
  • Current state pharmacy technician registration or licensure, or eligibility for registration/licensure obtained before the start date, as required by the applicable state regulatory agency.
  • Active Pharmacy Technician Certification Board (PTCB) certification or equivalent on or within 12 months of the date of hire.
  • Excellent customer-service and communication skills.
  • Proficiency in mathematical calculations.
  • Ability to work effectively with computer and technology equipment and perform basic troubleshooting.
  • Ability to meet the physical requirements described, including lifting or moving up to 50 pounds occasionally.
  • Ability to work scheduled coverage during inclement weather as essential personnel.

Nice To Haves

  • College degree.
  • Successful completion of an academic or military hospital pharmacy technician training course.
  • Hospital experience.

Responsibilities

  • Accurately and efficiently pick, prepare, package, label, and deliver medications to designated patient-care-unit storage areas, including automated dispensing cabinets and medication refrigerators.
  • Use appropriate medication packaging, such as bags, vials, bottles, jars, syringes, or oral syringes.
  • Fulfill, sort, and deliver medication orders in a timely manner, including stat orders, new orders, refills, stock-outs, transfers, and recalls.
  • Maintain appropriate medication storage to support safety, adequate par levels, stock turnover, cleanliness, temperature requirements, and expiration-date rotation.
  • Assist pharmacists in providing pharmaceutical care and identify and escalate concerns related to pharmacy services.
  • Replenish medications for emergency trays, including code carts, anesthesia trays, and tackle boxes.
  • Handle and dispose of hazardous and non-hazardous waste appropriately and maintain a clean, well-stocked work environment.
  • Complete pharmacy services within established timeframes.
  • Maintain medication inventory at appropriate par levels; rotate stock based on expiration and usage; remove expired or soon-to-expire medications from distribution; and accurately receive and replenish wholesaler medications.
  • Use the hospital-specific handheld tablet and barcode-scanning functionality consistently.
  • Demonstrate proficiency in medication distribution and automation/technology processes, as well as in one or more additional pharmacy work areas or functions.
  • Perform mathematical calculations and product manipulation, dilution, or compounding to prepare and label unit-dose oral solids, liquids, and injectables according to policy and regulatory standards.
  • Prepare hazardous-category products in accordance with departmental safety guidelines, OSHA regulations, and industry standards.
  • Document manufactured medications, controlled-substance movement, packaged medications, and investigational drugs according to policy and regulatory standards.
  • Practice aseptic technique, infection control, and universal precautions as instructed for the work area.
  • Use pharmacy technology, including applicable electronic medical records, automated dispensing systems, inventory software, carousels, packaging software, sterile-product workflow systems, barcode-labeling programs, and RFID technology; troubleshoot issues and assist with resolution.
  • Respond to inquiries from nursing, providers, and ancillary staff by phone, in person, or electronically; triage and follow up appropriately and professionally to support safe, accurate medication and information delivery.
  • Follow HIPAA guidelines in all communications and maintain appropriate records for compounding, packaging, and controlled-substance medication distribution.
  • Work scheduled on-call or coverage shifts, including during inclement weather when scheduled.
  • Walk, sit, stand, and crouch; regularly lift or move up to 10 pounds, frequently up to 25 pounds, and occasionally up to 50 pounds.
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