Oncology Patient Solutions Innovations Enablement Director
About The Position
The Director, Oncology Patient Solutions Innovation Enablement serves as a strategic thought partner and operational lead for the OPSA Patient Solutions Innovation team. The role works across internal and external stakeholders to develop, evolve, and lead projects and programs that improve the efficiency, impact, and results of Pfizer Oncology Patient Solutions platforms, including Pfizer Oncology Together, This is Living with Cancer, and My Healthcare Finances, as well as the Global and US Patient Experience team and broader OPSA strategic initiatives. The position combines organizational, project management, strategic planning, and tactical planning capabilities with an understanding of OPSA priorities and operations. It leads execution of operating, strategic, and tactical plans across Patient Solutions Innovation, aligned with OPSA and supporting the Oncology portfolio. The Director identifies priority initiatives, mobilizes cross-functional workstreams, and links OPSA strategy and marketing initiatives to oncology priorities and measurable outcomes. The Director reports to the OPSA Enablement Lead and coordinates closely with the Senior Director & Head of Oncology Patient Solutions Innovation. The role is eligible for a performance bonus and participation in a share-based long-term incentive program. Travel is required as needed based on business priorities. The position is remote only for candidates residing more than 50 miles from a Pfizer office; candidates within 50 miles follow the applicable on-site or hybrid work model.
Requirements
- BA/BS degree and at least 8 years of work experience, or a master's degree and at least 7 years of work experience.
- Experience in Marketing, Patient Solutions, Operational Excellence, and strategic and tactical planning execution.
- Experience leading others in a matrix organization and managing without direct authority.
- Ability to influence internal and external stakeholders, with executive communication skills and leadership qualities.
- Forward-looking, results-oriented approach and effective planning, prioritization, organizational, and project skills.
- Proven project management skills, including delivering multiple projects with short- and long-term time horizons simultaneously.
- Demonstrated experience with data, reporting, and analytics to drive strategy and inform decision-making.
- Breadth of leadership experience and capabilities, including influencing and collaborating with peers, developing and coaching others, and guiding colleagues' work to achieve meaningful outcomes and business impact.
Nice To Haves
- Previous leadership experience with a strong performance record and ability to develop and coach others.
- Headquarters knowledge and experience working across cross-functional HQ teams and business units.
- Oncology market experience.
- Familiarity with AI-enabled tools, predictive analytics, or digital health platforms and their application to patient support programs.
- Experience with digital platforms, customer engagement tools, or patient support technology.
- Excellent written and verbal communication skills, including the ability to deliver meaningful, concise presentations.
- Exceptional relationship-building, collaboration, and networking abilities.
- Broad understanding of Pfizer's Oncology business and priorities, with existing relationships across oncology commercial and patient solutions teams.
- Intrinsic motivation, self-direction, a patient-centric approach, and commitment to trust and integrity.
Responsibilities
- Serve as a strategic thought partner and operational lead to the OPSA Enablement Lead and Head of Oncology Patient Solutions Innovation, supporting team priorities, strategic trade-off decisions, and assessment of downstream impacts across OPSA.
- Identify and prioritize major projects, processes, and resources, working with stakeholders to support productivity, strategy, operating plans, and OPSA priorities.
- Coordinate a systematic process linking OPSA strategy and marketing initiatives and their impact to oncology priorities and organizational outcomes.
- Inventory, understand, and use third-party, field reimbursement, and patient advocacy insights and research to assess market and patient trends and contribute to patient solutions.
- Lead Patient Solutions strategic planning as part of the broader OPSA and OBU strategic planning process.
- Lead Patient Solutions budget management and operating plans across teams, ensuring alignment with organizational priorities and effective resource allocation.
- Work with OPSA Enablement, Patient Solutions Innovation, Field Reimbursement, Marketing and Commercial Brand Team Leads, Portfolio Marketing, Commercial and Medical Congress Strategy Teams, and CEP to identify themes and lead education, training, and productivity initiatives.
- Assess, design, and execute training and communications plans for customer-facing and headquarters colleagues in support of Pfizer Oncology Patient Solutions platforms.
- Lead OPSA FBSTs in conjunction with Patient Solutions and OPSA priorities.
- Collaborate with OPSA and Medical/Commercial Congress Strategy teams to develop congress strategy and support execution.
- Consult internal colleagues on program data, reporting, and analytics to identify challenges and opportunities and align performance metrics with objectives and long-term strategy.
- Track and synthesize key metrics, KPIs, and program performance data to inform decisions and communicate OPSA impact to leadership and cross-functional partners.
- Translate data and insights into concise, leadership-ready presentations and communications.
- Support responsible integration of AI and digital tools into patient-facing programs, including adherence and disengagement-risk models, in partnership with Pfizer Digital and Patient Support Services.
- Identify opportunities to use technology, digital tools, and platforms to strengthen OPSA enablement and operating efficiency.
- Engage partners across OPSA, Marketing, Sales, Key Account Management, Digital, Medical Affairs, and Commercial Strategy to support priorities and align operating plans.
- Coordinate with peer enablement leaders in other Business Units to identify synergies, apply best practices, and increase efficiency across patient support roles.
- Represent Oncology Patient Solutions and contribute to continuous improvement processes across the oncology patient solutions team.
Benefits
- 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution.
- Paid vacation, holiday, and personal days.
- Paid caregiver, parental, and medical leave.
- Medical, prescription drug, dental, and vision coverage.
- Participation in Pfizer's Global Performance Plan, with a bonus target of 20% of base salary.
- Eligibility to participate in a share-based long-term incentive program.
- Relocation assistance may be available based on business needs and/or eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Director
