Oncology Nurse Navigator (Saturday + 4 Weekdays Shift)

Thyme Care•Remote, United States

25d•Remote

About The Position

Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person’s cancer journey: caregivers, oncologists, health plans, and employers. As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer. Our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you’re inspired to make cancer care more human and to help reimagine what’s possible, we’d love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters.

Requirements

Active, unrestricted compact Registered Nurse (RN) license required.
Degree in Nursing (ADN or BSN) required.
At least 5 years of nursing experience, including 3 years in solid tumor oncology nursing.
Oncology-related certifications such as Oncology Certified Nurse (OCN), Advanced Oncology Certified Nurse (AOCN), Advanced Oncology Certified Nurse Specialist (AOCNS), or Certified Case Manager (CCM) are required or obtained within 2 years of hire.
Must be located within the lower 48 United States due to contractual limitations with accessing PHIs.

Nice To Haves

BSN preferred.
Compact + single state licensure in New York and/or Illinois licensure is preferred.
Fluency in Spanish, both written and verbal, is preferred.

Responsibilities

Offer triage, support, and education to members and their care network during their cancer journey via phone, email, and video communication.
Conduct comprehensive clinical assessments.
Oversee member health.
Facilitate end-of-life care discussions.
Actively engage with members and address clinical issues.
Efficiently manage any escalations that arise.
Familiarize yourself with Thyme Care systems, tools, technology, and partners, conducting a minimum of 20 member calls per day within the first three months.
Collaborate closely with Nurse leaders and Medical Directors to ensure alignment with clinical protocols and best practices.
Establish trusting relationships with members and their care network, prioritizing empathy and active listening in every interaction.
Adhere to Care Team policies, procedures, and documentation standards, contributing to efficient operations and maintaining quality standards.
Support members throughout the oncology care continuum, from screening to survivorship or end-of-life care, coordinating care and providing clinical support as needed.
Identify and address member needs promptly, offering assistance with care coordination, symptom management, nutritional support, discharge planning, and provider referrals.
Participate in case conferences to monitor member progress, provide updates, and collaborate on targeted support plans with the healthcare team.
Foster strong partnerships with payers and providers to optimize care delivery and minimize readmissions.
Collaborate with non-clinical Care Team members to address social determinants of health needs, such as food resources and transportation access.
Be available for urgent clinical escalations and provide clinical consult support as required.
Perform other projects and duties as assigned and as related to department business needs and objectives.