Oncology Nurse Navigator- Financial

Trinity Health • Grove City, OH

41d • Onsite

About The Position

In accordance with the Mission and Guiding Behaviors; the the Oncology Nurse Navigator, within the framework of the Ohio Nurse Practice Act, is a professional whose clinical nursing expertise guides patients, families and their caregivers to informed decision-making. In collaboration with other members of the healthcare team identifies, educates and guides the patient with a cancer diagnosis through the healthcare system for timely screening, diagnosis, treatment and increased supportive care across the continuum. This role also assesses financial needs for all cancer patients as well as all outpatient infusion patients, which includes, but not limited to, reviewing current insurance, disease state, and treatment regimen. The navigator understands clinical disease state and treatment regimens for specific disease processes patients are undergoing, as a result is able provide optimal insurance optimization and copay assistant programs. They proactively anticipate pending financial toxicity for patients, through clinical knowledge and insurance/copay assistance knowledge. They proactively educate patients regarding insurance optimization opportunities to decrease financial burdens/toxicity and assure payment for treatment provided. They educate qualifying patients regarding available external assistance programs when needed. The role exhibits excellent customer service skill and passion for access to care and decreasing financial toxicity. The navigator maintains strong, working relationships with other members of the treatment team (i.e. physicians, social workers, nurse navigators, etc.) and participates in activities to enhance professional development. They report quarterly data: saving and/or recovery of payment generated in this role, functions as a subject matter expert to the Financial Navigation Team, and demonstrates extensive knowledge of the Revenue Cycle Process. The navigator is a member of the Cancer Service line Revenue Cycle Committee and actively responsible for collecting data regarding their savings to patients and the organization. They will present information at meetings with senior leadership.

Requirements

• Graduate from school of nursing with a BSN required.
• Current licensure to practice as a Registered Nurse in the State of Ohio.
• Minimum of three years recent and relevant oncology clinical experience.
• Effective Communication Skills
• Demonstrates the ability to plan, organize and manage patient care.
• Demonstrates effective verbal, written and interpersonal skills i.e.: compassion and sensitivity to highly emotional issues.
• Effective in public speaking and establishing a positive public presence.
• Highly motivated with strong leadership skills and teaching abilities.
• Demonstrates ability to holistically assess problematic situations and initiate plan of action in all environments, regardless of support systems.
• Demonstrates ability to work and function independently in a variety of settings.
• Knowledge of internal and external resources/services which provide assistance to identified population.

Nice To Haves

• Oncology nursing certification (OCN) preferred.
• Experience in program development preferred.

Responsibilities

• Assess financial needs for all cancer patients as well as all outpatient infusion patients, which includes, but not limited to, reviewing current insurance, disease state, and treatment regimen.
• Understand clinical disease state and treatment regimens for specific disease processes patients are undergoing, as a result is able provide optimal insurance optimization and copay assistant programs.
• Proactively anticipate pending financial toxicity for patients, through clinical knowledge and insurance/copay assistance knowledge.
• Proactively educate patients regarding insurance optimization opportunities to decrease financial burdens/toxicity and assure payment for treatment provided.
• Educate qualifying patients regarding available external assistance programs when needed.
• Exhibit excellent customer service skill and passion for access to care and decreasing financial toxicity.
• Maintain strong, working relationships with other members of the treatment team (i.e. physicians, social workers, nurse navigators, etc.)
• Participate in activities to enhance professional development.
• Report quarterly data: saving and/or recovery of payment generated in this role
• Functions as a subject matter expert to the Financial Navigation Team
• Demonstrates extensive knowledge of the Revenue Cycle Process.
• Is a member of the Cancer Service line Revenue Cycle Committee and actively responsible for collecting data regarding their savings to patients and the organization.
• Will present information at meetings with senior leadership.
• Exhibits each of the Mount Carmel Service Excellence Behavior Standards holding self and others accountable and role modeling excellence for all to see.
• Meets population specific and all other competencies according to department requirements.
• Promotes a Culture of Safety by adhering to policy, procedures and plans that are in place to prevent workplace injury, violence or adverse outcome to associates and patients.
• Provides nursing care, ensures an environment of patient safety, promotes evidence-based practice and quality initiatives, and exhibits professionalism in nursing practice within the model of the ANCC Magnet Recognition Program®.

Benefits

• Competitive compensation
• Day one benefit packages including medical, dental and vision coverage.
• Retirement saving account with employer match starting on day one
• Generous paid time off programs
• Employee recognition incentive program.
• Tuition and professional development reimbursement
• Fully discounted tuition through our enrollment opportunities at the Mount Carmel College of Nursing.
• Flexible schedules through our FirstChoice Internal Travel Program, Weekend Option Program, and local Float Pool.
• DailyPay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level