RNC

Yale New Haven Health • Greenwich, CT

2d

About The Position

The Oncology Nurse Coordinator for Network Care Centers (ONC-NCC) leads a designated network practice site and makes day-to-day operational decisions across disciplines, including nursing, pharmacy, laboratory, access, and health information management staff. The coordinator is an integral member of the care team and is responsible for safe patient care in accordance with SCH care standards, efficient operations and patient flow, compliance with regulatory requirements, a superior patient experience, and nursing staff competency.

The role supports site performance by setting and reprioritizing daily workloads, reassigning tasks as needed, communicating across disciplines, reporting critical events to the Medical Director and Clinical Program Manager, managing patient complaints, and providing other leadership interventions. The coordinator reports directly to the Clinical Program Manager for Network Care Centers and has span of control over all staff at the assigned site. The coordinator serves as a site point of contact and collaborates with the site Medical Director, Patient Safety and Quality Coordinator, Oncology Service Line Educator, and other lead personnel. The position also manages a modified patient assignment, supports seamless care delivery, models service excellence, and guides nursing staff in developing competency and continuing professional growth.

Requirements

• Bachelor of Science in Nursing (BSN).
• Three years of oncology or surgical nursing experience.
• Connecticut Registered Nurse (RN) license.

Nice To Haves

• Oncology Nursing Society certification, such as OCN or AOCN.
• Chemotherapy-biotherapy certification.

Responsibilities

• Review the daily schedule to ensure appropriate assignments and adequate staffing for patient volume and clinical workload.
• Recommend nursing staffing adjustments to the Clinical Program Manager or Assistant Patient Service Manager based on workload assessment, negotiate with peer coordinators when needed, and report non-nursing staffing concerns to appropriate leads and the Clinical Program Manager.
• Complete initial nursing assessments for new patients and collect Level II patient data by the patient's third visit, including physical and psychosocial history, current medical status, medication review, teaching and learning evaluation, pain assessment, and risk assessments for falls, neglect, abuse, and harm to self.
• Participate in patient and family treatment-planning meetings with the physician when requested by the patient or physician, and accompany patients and families during medical visits when desired and scheduling permits.
• Develop patient and family education plans based on assessment findings, relevant teaching and learning topics, learning styles, and identified special needs and preferences.
• Set and pursue annual professional development goals.
• Coordinate day-to-day operations and patient flow across disciplines at the assigned network practice site.
• Support safe, compliant patient care, patient satisfaction, and nursing staff competency.
• Manage a modified patient assignment, communicate across disciplines, report critical events, and manage patient complaints.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager