Oncology Coordinator - Hybrid - Free Healthcare Benefit for Entire Family!

Redirect Health•Phoenix, AZ

6h•Hybrid

About The Position

The oncology coordinator is the dedicated advocate for all oncology needs throughout the member’s treatments. This role coordinates care for chemotherapy, radiation, and surgical oncology. The coordinator obtains all pertinent treatment details specific to the treatment plan and checks against plan benefits for accurate service coverage. They partner with clinical care teams to ensure a seamless experience for the member and their family across the entire continuum of their treatment. The role also involves obtaining cost details for treatment and acting as a financial advocate to educate and assist members on available resources to support their financial needs to ensure coverage as needed. The oncology coordinator works closely with leadership and across departments to ensure the best care solution for the member, communicating continually with members, other departments, and care providers to ensure appropriate plans and protocols are followed. General office responsibilities, including typing and answering telephone/client inquiries, are also part of the role. The coordinator documents and maintains accurate member records in EMR and acts as a positive, collaborative team player by being flexible to achieve the mission of Redirect Health. Other duties as required.

Requirements

High School or GED - Minimum Required
1-2 Years of case management, customer Service, and/or other experience that directly aligns with the specific responsibilities for this position (Required)

Nice To Haves

Proficiency in using Microsoft Word, Excel, and an Electronic Medical Record system, Preferred.
1-2+ Years of Oncology/Surgery Coordination experience, preferred

Responsibilities

Coordinates for chemotherapy, radiation, and surgical oncology.
Obtain all pertinent treatment details specific to the treatment plan and check against plan benefits for accurate service coverage.
Partner with clinical care teams to ensure a seamless experience for the member and their family across the entire continuum of their treatment.
Obtains cost details for treatment and will act as the financial advocate to educate and assist members on available resources to support their financial needs to ensure coverage as needed.
Work closely with leadership and across departments to ensure the best care solution for the member.
Communicates continually with members, other departments, and care providers to ensure appropriate plans and protocols are followed.
Performs general office responsibilities, including typing and answering telephone/client inquiries.
Documents and maintains accurate member records in EMR.
Act as a positive, collaborative team player by being flexible to achieve the mission of Redirect Health.
Performs other duties as required.