Oncology Concierge - 14 Hours/Week
Springfield Clinic•Springfield, MO
•Onsite
About The Position
The Oncology Concierge is responsible for providing comfort measures and other non-medical needs as required by oncology patients. This role exemplifies excellent customer service towards patients, families, staff, and visitors. The position involves providing non-medical comfort measures, maintaining patient areas, stocking supplies, and ensuring a comfortable environment for patients in the oncology infusion room.
Requirements
- High School graduate or GED required.
- Ability to stand 95% of the time.
- Ability to push patients weighing <200 lbs in a wheelchair.
Responsibilities
- Exemplify excellent customer service towards patients, families, staff and visitors.
- Provide non-medical comfort measures for patients upon arrival and during visit.
- Keep a log of patient location in the infusion room.
- Clean patient area as patients leave.
- Stock linens, recover pillows and refill blanket warmer as needed.
- Make coffee and tea as needed.
- Keep snacks and refrigerator stocked.
- Comply with the Springfield Clinic incident reporting policy and procedures.
- Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
- Provide excellent customer service and adhere to SC Way customer service philosophy.
- Perform other job duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
