Onboarding Specialist

Select Medical•Mechanicsburg, PA

25d•Hybrid

About The Position

Select Medical is seeking a detail-oriented, motivated Health Records Specialist to support our inpatient rehabilitation hospitals. This role is ideal for individuals who enjoy working on the business side of healthcare, reviewing patient medical records, researching and solving problems, and contributing to a mission-driven organization focused on improving patient outcomes and quality of life. The Onboarding Specialist coordinates the onboarding process for our nationwide Healthcare company by facilitating the electronic onboarding process. You will partner with multiple vendors to schedule drug tests, background checks, verify candidate credentials, order uniforms, and complete the I-9 and monitor the processes. This position provides information and answers questions from candidates, teammates, and management to facilitate the onboarding process and completion of required employment documents. Uploads documents for the personnel file electronically and ensures they are compliant for survey readiness. Ensures the onboarding process meets all requirements and adheres to all employment laws. Provides prompt customer service to internal contacts and candidates to ensure an outstanding onboarding experience. This includes, but is not limited to, answering phone calls and emails from candidates, teammates, and managers regarding the new hire processes, paperwork requirements, and background checks; answering questions related to onboarding policies; and establishing and maintaining positive working relationships with management and internal and external customers. Identifies potential onboarding issues or concerns; researches, provides clarification, and facilitates problem resolution. Notifies management and/or departments regarding onboarding process issues; collaborates and advises as appropriate and escalates non-compliance issues and concerns. Serves as liaison between Select Medical and third-party vendors regarding background clearance processes, drug testing, and E-Verify; coordinates requests, answers questions, monitors, and receives results.

Requirements

Bachelor’s degree
Demonstrated knowledge of employment laws and regulations at the state and federal levels required
Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required

Nice To Haves

Minimum of 2 (two) years of Human Resources experience in recruitment, onboarding, employee relations, benefits, and/or employment compliance
Demonstrated experience in new employee orientation and I-9 process
Intermediate computer skills and experience with applicant tracking systems

Responsibilities

Coordinates the onboarding process for our nationwide Healthcare company by facilitating the electronic onboarding process.
Partners with multiple vendors to schedule drug tests, background checks, verify candidate credentials, order uniforms, and complete the I-9 and monitor the processes.
Provides information and answers questions from candidates, teammates, and management to facilitate the onboarding process and completion of required employment documents.
Uploads documents for the personnel file electronically and ensures they are compliant for survey readiness.
Ensures the onboarding process meets all requirements and adheres to all employment laws.
Provides prompt customer service to internal contacts and candidates to ensure an outstanding onboarding experience.
Answers phone calls and emails from candidates, teammates, and managers regarding the new hire processes, paperwork requirements, and background checks.
Answers questions related to onboarding policies.
Establishes and maintains positive working relationships with management and internal and external customers.
Identifies potential onboarding issues or concerns; researches, provides clarification, and facilitates problem resolution.
Notifies management and/or departments regarding onboarding process issues; collaborates and advises as appropriate and escalates non-compliance issues and concerns.
Serves as liaison between Select Medical and third-party vendors regarding background clearance processes, drug testing, and E-Verify; coordinates requests, answers questions, monitors, and receives results.