Onboarding Specialist

New York University • New York, NY

2d

About The Position

Deliver a superior new hire experience by providing a high level of customer service and maintaining quality throughout the pre-employment onboarding process. Ensure the completion and accuracy of all pre-employment processes and forms according to the policy and guidelines, while maintaining data integrity. As an active member of the University Human Resources community, interact with new hires, Recruiters, Human Resource Officers/HR Business Partners, School/Unit points of contact and other areas of Human Resources as needed. Responsible for hire related transactions from start to completion as well as managing relationships with new hires. Partner with supervisors in the development of onboarding related metrics, analytics, dashboards, and assist with Onboarding Center- and recognition-related projects. Participate in process improvement initiatives.

Requirements

• Bachelor's Degree or equivalent
• 2+ years relevant experience as a human resources coordinator, on-boarding specialist, or equivalent combination of education and work experience.
• Experience presenting in front of small and larger groups.
• Ability to work in a team environment.
• Ability to administer business processes and requests consistently with general supervision.
• Ability to assess problems and promptly resolve or identify appropriate team to resolve.
• Strong oral and written communication skills.
• Strong interpersonal skills with the ability to work with and collaborate across the University and University Human Resources at all levels within and outside the organization.
• Strong time management, attention to detail and ability to manage individual assignments.
• Ability to handle sensitive situations and maintain a high degree of confidentiality.
• Proficient in Excel and PowerPoint.

Nice To Haves

• Experience in a shared services environment.
• Knowledge of the Workday HRIS system and reporting environment.
• Understanding of UHR and NYU policies and procedures.
• Working knowledge of service request management tools.
• Working knowledge and use of office productivity tools (e.g., MS Office applications) and web-based applications.

Responsibilities

• Deliver a superior new hire experience by providing a high level of customer service and maintaining quality throughout the pre-employment onboarding process.
• Ensure the completion and accuracy of all pre-employment processes and forms according to the policy and guidelines, while maintaining data integrity.
• Interact with new hires, Recruiters, Human Resource Officers/HR Business Partners, School/Unit points of contact and other areas of Human Resources as needed.
• Responsible for hire related transactions from start to completion as well as managing relationships with new hires.
• Partner with supervisors in the development of onboarding related metrics, analytics, dashboards, and assist with Onboarding Center- and recognition-related projects.
• Participate in process improvement initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level