Onboarding Specialist

Friendly Senior Living•Rochester, NY

20d

About The Position

Friendly Senior Living is a highly rated Senior Care Community, - we embrace and live our values every day: Friendship, Teamwork, Compassion, Excellence, Integrity, and Customer Focus. Because Friends Care Always! We consider many different factors to determine your compensation package at FSL. We assess your specific job family, level, relevant skills, experience, and other special trainings, or accomplishments you bring to the position. Pay decisions are also guided by our financial means as well as analyzed against what others earn internally. We strive to pay competitively and offer market differentiated benefits and perquisites in line with our compensation philosophy. The salary range is a reflection of many similar like positions, your actual compensation may not be at the high or low end of the range but will be based on your unique skills, and other criteria mentioned. FSL is committed to offering each individual an elevated employee experience through growth and learning opportunities in addition to an inclusive work culture coupled with other perquisites. Position Summary: The HR Onboarding Specialist is responsible for managing the full lifecycle of the onboarding process for new hires, ensuring a smooth transition into the company and setting the stage for employee success. This role works closely with HR, hiring managers, and other departments to provide a positive and engaging experience for new employees from their first day through their early tenure with the organization

Requirements

A combination of experience, education, and/or training which substantially demonstrates the following knowledge and skills:
Minimum of 2-3 years of experience in HR, recruiting, or employee onboarding.
General knowledge of Human Resource laws, regulations, and compliance requirements.
Experience working with onboarding software and HR systems is an advantage.
Strong communication and interpersonal skills with the ability to engage and build rapport with new hires.
Excellent organizational skills with attention to detail and ability to multitask.
Knowledge of employment laws and best practices in employee onboarding.
Ability to maintain confidentiality and handle sensitive information appropriately.
Proficiency in HRIS systems and other employee management software (e.g., PayCor).
Familiarity with Microsoft Office Suite (Excel, Word, PowerPoint) and communication tools (e.g., Zoom, Microsoft Teams)
Use of proper PPE as required by policy.
Requires ability to relate and be respectful to a wide variety of people and provide superior customer service to all including Employees, members/residents, co-workers, vendors, family members and visitors.
Must wear employee badge at all times while on-the-job.
Must report to work on time and adhere to attendance policy.
Must be able to maintain a high level of confidentiality regarding information about Employees, members/resident, co-workers, vendors, family members and visitors.
Must have reliable transportation.

Nice To Haves

Associate’s Degree in related field of study preferred

Responsibilities

Employee Experience: Ensure new hires feel welcomed and integrated into the team from day one. Create a positive onboarding experience by addressing employee concerns, providing ongoing communication, and offering support during the transition into their new role. Collect feedback from new employees about their onboarding experience to continuously improve the process.
Documentation & Compliance: Ensure new hire documents (contracts, tax forms, identification verification, etc.) are completed in a timely manner and adheres to company policies and legal requirements. Maintain accurate records and databases of employee onboarding files and activities.
Collaboration with HR and Hiring Managers : Collaborate with hiring managers to ensure the onboarding experience aligns with the specific needs of the role and department. Coordinate with HR, IT, and Facilities teams to ensure all equipment, software access, and workspace arrangements are prepared ahead of the new employee’s start date.
Training and Development: Assist in the preparation and delivery of initial training and development programs to help new employees are acclimated to their job responsibilities. Monitor and track employee progress during the early stages of employment.
Onboarding System Management: Administer and maintain onboarding software/tools, ensuring that all relevant information is uploaded, tracked, and reported on. Continuously look for opportunities to streamline and improve the onboarding process using technology and best practices.
Follow-Up and Retention Support: Conduct follow-up surveys or check-ins with new employees to assess their onboarding experience and identify areas for improvement. Support the retention of new employees by ensuring they feel engaged and supported in their new role.
Prepare onboarding documents in HRIS and send outs link to new hires for completion. Closely follow-ups on all candidates in onboarding to ensure 100% completion of pre-employment requirements and HRIS data.
Ensures compliance with all new hire regulations, including CHRC, Prometric, Streamline, licensure and certifications).
Conducts background checks on all new hires
Conducts referencing on all new hires
Provides back up to Human Resources new hire orientations.
Provides back up for all new hire offers.
Assist with conducting quarterly and annual HR audits. – Corporate compliance audits
Prepares and maintains 60-day touchpoint survey for all new hires; tracks reports on results.
Prepares and maintains orientation survey for all new hires; tracks and communicates results.
Assist all employees as necessary.
Give presentations at colleges, attend student group meetings, and increase college awareness of the organization before and after career fairs, as needed.
Attend local professional meetings and membership development meetings.
Filing employee and other paperwork.
Perform other special projects as assigned.