Onboarding Specialist

Healthcare Outcomes Performance Company•Phoenix, AZ

About The Position

The Onboarding Specialist coordinates hiring and onboarding activities, including job requisitions and postings, offer letters, pre-employment checks, new-hire paperwork, orientation, and training. The role maintains employee information and job descriptions, supports employee transfers and employment-status changes, and responds to employment-verification requests and HR service tickets. The position requires public speaking and presenting, sound organization and time management, discretion with sensitive employee information, and the ability to build professional relationships across the organization. The work is performed in a normal office environment and involves sitting and standing, some bending and stretching, and manual dexterity when using a calculator and computer keyboard. The employee must read and sign HOPCo’s Mission, Vision, and Values. Duties and requirements may change as organizational needs evolve.

Requirements

  • High school diploma or equivalent knowledge preferred.
  • At least 3 years of experience in a similar position with comparable responsibilities and job skills.
  • Experience with recruitment and hiring practices preferred.
  • Experience managing databases and using Excel, Word, and various computer software programs.
  • File-management skills.
  • Public-speaking and presentation skills, including comfort presenting to large groups.
  • Ability to anticipate and resolve problem situations.
  • Ability to prepare reports, correspondence, and spreadsheets.
  • Ability to interpret and explain human resources policies and practices at a basic level.
  • Ability to establish and maintain effective working relationships with management, employees, and the public.
  • Ability to meet demanding deadlines and handle multiple projects and priorities.
  • Ability to establish professional relationships with all employees.
  • Ability to maintain confidentiality of sensitive information and employee issues.
  • Ability to coordinate department projects and assignments.

Nice To Haves

  • Healthcare experience.
  • Experience with recruitment and hiring practices.

Responsibilities

  • Coordinate the hiring process with hiring managers, including processing job requisition forms and posting open positions.
  • Coordinate new-hire processes, including sending offer letters, creating orientation packets, following up on background checks and drug screens, verifying I-9 documents, and completing new-hire paperwork.
  • Schedule onboarding and corporate New Employee Orientation for new hires.
  • Conduct weekly in-person new-hire orientations and virtual training sessions.
  • Create and maintain employment badges.
  • Administer new-hire paperwork and coordinate the pre-employment process for all employees.
  • Maintain the integrity of employee information in the HR system.
  • Oversee transitions for transferring employees and changes in employment status.
  • Participate in a rotation presenting orientation and compliance training for new hires.
  • Maintain the job description database for all employees.
  • Respond to employment-verification requests, other general requests, and HR service tickets.
  • Coordinate department projects and assignments.
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