HR Assistant

Aston CarterAustin, TX
4h$30 - $30Onsite

About The Position

Join a dynamic team that works closely with acquisition managers, program managers, and account managers in the growing Hub organization. Our partners are key last-mile delivery operators across North America, with plans to expand globally. We prioritize quality, exceptional customer experiences, efficiency, and growth.

Requirements

  • 3+ years of experience in an administrative support capacity, preferably from a large organization.
  • Salesforce experience is highly preferred.
  • Bachelor’s Degree is strongly preferred.
  • Experience with MS Excel.

Nice To Haves

  • Experience in HR, Finance, or Compliance administration is beneficial.

Responsibilities

  • Vet businesses introduced by ADEs by verifying business documents and validating business documentation.
  • Verify EIN and articles of organization.
  • Confirm if applicants are the owners of the business by checking business records and personnel.
  • Track BG checks using Accurate.
  • Communicate effectively with ADEs, Account Managers, and BDMs.
  • Review business documents and FAQs.
  • Utilize Salesforce, reporting, and Microsoft Excel for various tasks.
  • Review and write Standard Operating Procedures (SOPs).
  • Demonstrate comprehensive workflow knowledge and provide leadership to other Vetting Support team members.
  • Develop, test, and refine new vetting processes for program expansions using existing workflows.
  • Create, execute, and track vetting plans for Delivery Partners using internal tools.
  • Complete and track key steps of the vetting process using various data management and communications tools.
  • Identify opportunities for improving the customer experience and collaborate with team members to implement improvements.
  • Define processes for independent and autonomous execution.
  • Use knowledge and skills to achieve assigned goals.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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