HR Assistant

Aston Carter•Austin, TX

4h•$30 - $30•Onsite

About The Position

Join a dynamic team that works closely with acquisition managers, program managers, and account managers in the growing Hub organization. Our partners are key last-mile delivery operators across North America, with plans to expand globally. We prioritize quality, exceptional customer experiences, efficiency, and growth.

Requirements

3+ years of experience in an administrative support capacity, preferably from a large organization.
Salesforce experience is highly preferred.
Bachelor’s Degree is strongly preferred.
Experience with MS Excel.

Nice To Haves

Experience in HR, Finance, or Compliance administration is beneficial.

Responsibilities

Vet businesses introduced by ADEs by verifying business documents and validating business documentation.
Verify EIN and articles of organization.
Confirm if applicants are the owners of the business by checking business records and personnel.
Track BG checks using Accurate.
Communicate effectively with ADEs, Account Managers, and BDMs.
Review business documents and FAQs.
Utilize Salesforce, reporting, and Microsoft Excel for various tasks.
Review and write Standard Operating Procedures (SOPs).
Demonstrate comprehensive workflow knowledge and provide leadership to other Vetting Support team members.
Develop, test, and refine new vetting processes for program expansions using existing workflows.
Create, execute, and track vetting plans for Delivery Partners using internal tools.
Complete and track key steps of the vetting process using various data management and communications tools.
Identify opportunities for improving the customer experience and collaborate with team members to implement improvements.
Define processes for independent and autonomous execution.
Use knowledge and skills to achieve assigned goals.