Onboarding Specialist

Aston Carter • Warren, MI

2d • $29 - $33 • Hybrid

About The Position

The Global Talent Acquisition (GTA) Team is looking for a Coordinator who shares the vision and interest in providing an exemplary customer service experience to our North American based candidates. Applicants who have a customer service focus, a passion for providing superb candidate care and always looking for new ways to improve or automate processes will be key to your success. Partnering with our Recruiters to deliver a candidate centric hiring experience requires expert judgment and attention to detail to support our growing Software & Services organization. High touch role, white glove service is a must.

Requirements

• Proficiency in using applicant tracking system (particularly Workday), and background check vendor tools (like HireRight)
• Previous experience supporting recruitment of technical roles in a fast-paced environment, particularly in big tech companies
• Bachelor’s degree
• Proficiency in Microsoft Suite products (Outlook, Excel, Teams)
• Agility to quickly learn new processes and recruiting technologies
• Excellent customer service skills both written and verbal
• Strong administrative and organizational skills
• Minimum 4-5 years supporting recruiting activities in a Coordinator capacity (including complex interview scheduling and monitoring background checks with adjudication)

Responsibilities

• Schedule complex interviews with excellent candidate care
• Manage scheduling conflicts and calendar changes from candidate and interview teams
• Educate Recruiters and other stakeholders on how to best use interview scheduling tools
• Provide outstanding candidate care; ensure timely and accurate feedback to all inquiries for our Candidates, Recruiters, Hiring Managers, and HR Partners
• Provide in-person candidate greeting and onsite interview support
• Monitor background checks and drug screens during the pre-employment stage, providing status updates and escalations where needed to ensure timely start dates
• Manage and maintain candidate trackers in alignment with the Applicant Tracking System and candidate pre-employment results
• Communicate to recruiting team any challenges throughout the recruiting, interviewing, and pre-employment process

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Mid Level
• Number of Employees: 501-1,000 employees