Onboarding Specialist

University of Chicago•Chicago, IL

19d•$60,000 - $90,000•Hybrid

About The Position

The Department of BSD OFPRO-Office of Faculty and Physician Recruiting and Onboarding ensures the lifecycle of a faculty, physician, or provider hire from position ideation to their first ninety days is optimized for both the newly hired faculty and the respective department. This office ensures the recruitment process is efficient, inclusive, and aligned with the guidelines outlined by the University’s Provosts office while ensuring candidates and new hires have a high-touch experience throughout the hiring and onboarding process. The job provides professional support in the development and implementation of faculty support programs. The Faculty Onboarding Specialist coordinates the onboarding process for newly hired faculty from offer acceptance through their successful transition into the institution. The role ensures a smooth and positive onboarding experience by coordinating required processes, monitoring timelines, and serving as a primary point of contact for new faculty.

Requirements

College or university degree in a related field.
2-5 years of work experience in a related job discipline.
Strong organizational, communication, and customer service skills.
Ability to manage multiple onboarding processes simultaneously.
Strong customer service skills and ability to interact with and serve a diverse population with tact, courtesy, clarity, and diplomacy.
Demonstrated ability to work independently and as part of a team.
Exhibit business acumen and organizational astuteness.
Strong interpersonal and customer service skills, with the ability to remain calm, professional, and productive while managing complex issues, competing priorities, and tight deadlines.
Excellent organizational and communication skills.
Demonstrated excellent critical thinking and problem-solving skills utilizing appropriate resources to resolve issues with high attention to detail.
Ability to handle sensitive and confidential situations and information with absolute discretion.
Ability to create and deliver presentations.
Ability to demonstrate professional behavior in a respectful way.

Nice To Haves

Bachelor’s degree in Business Administration, Higher Education Administration, Human Resources or related field strongly preferred.
2–4 years of experience in HR operations, onboarding, or academic administration strongly preferred.
Foster partnership and collaboration.
Demonstrate strategic agility.
Display emotional intelligence.
Exhibit resilience and optimize resources.

Responsibilities

Manage onboarding processes for new faculty hires from acceptance through early employment.
Serve as the primary onboarding contact for new faculty.
Track completion of onboarding requirements, documentation, and training.
Coordinate with HR, IT, credentialing, payroll, benefits, and departmental administrators.
Ensure timely setup of access to systems, workspace, ID badges, and institutional resources.
Maintain onboarding records and documentation.
Assist with faculty orientation and onboarding communications.
Assists with managing the day-to-day operations of faculty affair programs with a moderate level of guidance.
Serves as a resource for program information.
Resolves problems or questions referred by program staff, University administrators, or other contingencies.
May process job postings for faculty and other academic appointments.
Performs other related work as needed.