Onboarding Program Lead, Corporate RIA

AltruistLos Angeles, CA
Hybrid

About The Position

Altruist is seeking a Corporate RIA Onboarding Program Lead to manage the onboarding experience for advisors and teams transitioning to Altruist's corporate RIA model. This role involves both hands-on execution of complex transitions and program-level ownership, acting as the primary relationship owner for Corporate RIA IARs and a central point of accountability across various departments. The ideal candidate will blend Altruist's technology-first approach with the high-touch service expected by advisors transitioning from traditional platforms. This is a new and evolving role within a growing segment, requiring comfort with ambiguity and a desire to help build the onboarding playbook.

Requirements

  • 7+ years of experience in onboarding, implementation, or transitions management within financial services
  • 3+ years specifically in corporate RIA, breakaway advisor, or wirehouse transition environments
  • FINRA Series 7 and 63 required
  • Proven ability to manage high-volume, single-wave transitions, not just phased onboarding
  • Track record of setting clear processes across teams that don't report to you
  • Executive-level composure and communication, with experience being the face of high-stakes escalations
  • Comfort operating in an ambiguous, still-forming environment — building the playbook as you go rather than executing an established one
  • A systems-thinking mindset
  • Empathy for the specific mindset of a Corporate RIA IAR mid-transition
  • High emotional intelligence and the ability to build trust quickly with advisors used to a more high-touch service model

Nice To Haves

  • Series 24 is a strong plus

Responsibilities

  • Own end-to-end onboarding for a caseload of Corporate RIA transitions, typically single-wave moves of highly concentrated books.
  • Serve as the central point of oversight for all Corporate RIA onboarding activity, monitoring dashboards, aging items, and shared escalation channels.
  • Define and enforce a consistent path for requests and issues between Sales, Onboarding, Operations, and Compliance.
  • Own the ongoing evolution of Corporate RIA onboarding playbooks and milestones as the offering matures.
  • Ensure structured knowledge transfer between Sales and Onboarding before Corporate RIA kickoffs.
  • Serve as a coach and go-to resource for Onboarding Specialists without deep segment experience.
  • Act as the ongoing escalation point for Corporate RIA firms after they move to steady-state support.
  • Partner with Compliance and Operations on segment-specific onboarding requirements (supervision, U4/U5 timing, licensing, high-volume account opening).
  • Own execution of onboarding workflow and process improvements that do not require Product or Engineering support.
  • Report regularly to leadership on volume, risk, and pacing across the Corporate RIA book.
  • Take the lead on creation and maintenance of Corporate RIA onboarding collateral, journey documentation, and training materials.

Benefits

  • Stunning, amenity-filled office spaces in Culver City, CA, San Francisco, CA, and Dallas, TX.
  • Competitive pay and equity for eligible positions.
  • Premium healthcare, dental, and vision insurance plans (HMO and PPO).
  • 401k savings plan with a 4% match and immediate vesting.
  • 16 week paid parental leave after one year of employment.
  • Professional growth and development opportunities including an employee mobility program and an annual L&D budget allocation for each employee.
  • Company perks program (includes discounts on pet insurance, fitness, cell phone plans, and travel, etc.).
  • Financial guidance program (includes counseling on navigating debt, tracking personal spend, saving and planning goals, home-purchasing preparedness, etc.).
  • One month work from anywhere policy (with the exception of a few countries).
  • Total compensation includes a competitive benefits package, along with equity in the form of Stock Options (ISOs) for eligible roles.
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