Onboarding Manager

DealHub • Austin, TX

1d

About The Position

DealHub.AI is building the future of agentic revenue technology. Trusted by leading global businesses, we’re redefining what revenue teams can achieve with AI and agentic execution across the deal lifecycle. Our mission is simple: help businesses Own Your Revenue with greater speed, intelligence, and governance.
The Onboarding Manager is responsible for leading the customer's onboarding process both high-level and low-level, while acting as the trusted advisor of the customers.
Your day-to-day tasks will include customer meetings and calls in different time zones, collaborating with different teams, and working in-depth on Dealhub's solution and its ecosystem.
You will be responsible for collecting customer's business requirements, build the configuration and integrations, answering questions, and ensuring the client is satisfied with the solution. You'll lead the onboarding process and projects end-to-end, and make sure to provide the best solution for our customers worldwide.
It's a great opportunity for those who are thrilled by the combination of customer-facing and technical and logical processes!

Requirements

• Fluent in English (both written and verbal)
• Excellent communication skills with strong customer-facing orientation
• Extraordinary logical thinking, with strong analytical skills and a data-oriented mind
• Strong project management skills and ability to manage multiple tasks
• Great ambitious and problem-solving approach
• Ability to work in different time zones and manage your calendar independently
• Collaborative persona that loves working in a team
• Graduated in relevant fields (Information Technology/ Industrial Engineering/ Information Systems / Economics)

Nice To Haves

• Experience or proven knowledge of CRM tools (Salesforce / HubSpot / Microsoft Dynamics)
• Experience of implementing software end-to-end

Responsibilities

• Lead the customer's onboarding process both high-level and low-level.
• Act as the trusted advisor of the customers.
• Conduct customer meetings and calls in different time zones.
• Collaborate with different teams.
• Work in-depth on Dealhub's solution and its ecosystem.
• Collect customer's business requirements.
• Build the configuration and integrations.
• Answer customer questions.
• Ensure the client is satisfied with the solution.
• Lead the onboarding process and projects end-to-end.
• Provide the best solution for customers worldwide.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level