Onboarding Generalist

North Platte Valley Medical Center•Saratoga, WY

2d•$20 - $27•Onsite

About The Position

The Onboarding Generalist is responsible for managing the onboarding process for new hires, ensuring compliance with regulations, and maintaining accurate employee records. This role involves coordinating pre-boarding logistics, conducting orientations, managing documentation, and collaborating with various departments to ensure a smooth transition for new employees. The position also requires managing provider credentialing and daily deposits.

Requirements

High attention to detail with proven multi-tasking and time-management capabilities.
Exceptional verbal, written, and public presentation skills.
Proficiency with HRIS platforms (e.g. ADP, IntelliCorp, etc.) and applicant tracking systems (ATS).
Ability to read, write, speak and understand the English language.
Ability to make independent decisions when circumstances warrant such action.
Ability to deal tactfully with staff, patients, government agencies/personnel, and the general public.
Ability to bend, stoop, kneel, crouch, perform overhead lifting, and perform other common physical movements as needed for the position.
Must be able to follow oral and written instructions.
Bachelor’s degree in Business Administration, or related field (or equivalent experience).
2+ years of dedicated experience in onboarding, customer service type role.

Nice To Haves

Help with interpretation of the Spanish language when necessary.
Must be a supportive team member, contribute to and be an example of teamwork.

Responsibilities

Coordinate background checks, collect tax and employment eligibility forms (e.g., Form I-9, W-4).
Collaborate with IT/Facility teams to ensure equipment and workspace readiness.
Manage all onboarding orientations including new hire tours, ensuring all new hires documents are signed and acknowledged.
Ensure all providers credentialing folders are up to date including following up on all Licenses, Certifications, and Certificates of Insurance.
Complete Daily Deposits for Business Office and submit documentation to CFO.
Coordinate with all Telehealth contacts for new provider onboarding, gather all licenses, applications, certifications and Certificates of Insurance to verify and present packet to Medical Staff.
Coordinate with CEO for all provider privileging.
Keep a log of all providers with privileges in the facility and coordinate with all providers and telehealth providers for recredentialing.
Coordinate with Compliance Officer to understand and follow all credentialing processes according to the NPVMC Bylaws.
Solicit feedback through new-hire surveys at 30, 60, and 90-day intervals to evaluate onboarding effectiveness and implement continuous process improvements.
Ensure full compliance with federal, state, and local employment regulations.
Maintain accurate and confidential employee records within the Human Resources Information System (HRIS).