Onboarding Coordinator

Loenbro•Westminster, CO

3d•Onsite

About The Position

The Onboarding Coordinator is responsible for managing the pre-employment and onboarding process from accepted offer through the employee’s first day, ensuring all required screenings, compliance requirements, documentation, and onboarding activities are completed accurately and within established timelines. This role serves as a primary point of contact for candidates and coordinates with hiring managers, Talent Acquisition, HR, and other internal teams to ensure new hires are fully prepared and cleared to start. The Onboarding Coordinator is responsible for maintaining accurate onboarding records, monitoring outstanding requirements, communicating status updates, and identifying and resolving process issues that may impact a new hire’s start date. The role also supports rehire processing and contributes to continuous improvement and standardization of onboarding processes while consistently demonstrating the company’s LEAD values.

Requirements

1–2 years of experience in HR, recruiting, onboarding, administrative support, customer service, or a similar high-volume coordination role.
Demonstrated ability to manage multiple tasks, deadlines, and priorities while maintaining accuracy and attention to detail.
Strong organizational and follow-through skills, with the ability to independently monitor outstanding requirements and proactively address or escalate delays.
Strong written and verbal communication skills, with the ability to communicate clearly and professionally with candidates, hiring managers, and internal teams.
Demonstrated ability to handle sensitive and confidential information with discretion and professionalism.
Comfortable working in a fast-paced, high-volume environment while meeting established service-level expectations and deadlines.
Proficiency with Microsoft Office and the ability to learn and effectively use HR, recruiting, onboarding, and other business systems.
Ability to work collaboratively across departments and maintain effective working relationships with candidates, hiring managers, Talent Acquisition, HR, and other internal teams.
Self-motivated, adaptable, and flexible, with the ability to adjust to changing business needs and priorities.

Nice To Haves

Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.
Experience with applicant tracking systems, HRIS platforms, background screening systems, or other onboarding-related technology.
Previous experience supporting high-volume recruiting, onboarding, or pre-employment screening processes.

Responsibilities

Partner with Talent Acquisition, hiring managers, HR, and internal departments to manage the onboarding process from accepted offer through the employee’s first day.
Coordinate required pre-employment screenings, including background checks, drug screens, motor vehicle records, and other applicable requirements.
Initiate, monitor, and follow up on all required pre-employment screenings and onboarding requirements.
Review results and documentation for completeness, identify potential issues or delays, and coordinate appropriate follow-up or escalation to ensure candidates are cleared to start within established timelines.
Administer and monitor onboarding documentation by sending, tracking, and collecting required forms and acknowledgments.
Maintain accurate onboarding status and documentation within designated systems and tools, ensuring information is complete and up to date.
Serve as the primary point of contact for candidates throughout the onboarding process.
Provide clear information regarding required steps, documentation, screening requirements, orientation, and start-date expectations, while responding to questions and providing timely follow-up.
Communicate onboarding status, outstanding requirements, and potential start-date impacts to hiring managers and appropriate internal partners.
Proactively escalate issues that may prevent a candidate from completing onboarding or starting as scheduled.
Coordinate new-hire readiness and orientation activities with the appropriate internal teams, ensuring required onboarding steps are completed before the employee’s start date and that necessary information is communicated to the appropriate parties.
Process rehires in accordance with established company requirements, including reviewing applicable prior employment information, coordinating required screenings and documentation, and ensuring all rehire requirements are completed before the employee returns.
Maintain accurate and timely onboarding records and status information, ensuring confidentiality and compliance with applicable company policies and legal requirements.
Support the consistent application of onboarding procedures across regions and operating companies.
Identify opportunities to improve processes, reduce delays, eliminate unnecessary steps, and improve the overall candidate and hiring-manager experience.
Meet established service-level expectations for onboarding activities and communicate proactively when circumstances may impact timelines or start dates.
Demonstrate and uphold the company’s LEAD values through every interaction and workflow within the onboarding process.